Locked out of your Samsung Galaxy J5, you say? Let’s skip the part where you feel embarrassed of this situation and start being proactive about it. It happened – what can you do about it? The hard factory reset that probably comes to your mind is sure to work. But if you haven’t recently backed up anything and now you’ve lost access to the device, using it will mean losing whatever you had on the phone. Are there any alternatives? Of course, you have two other options that we will present below. For now, let us begin with the hardest part, the factory reset…
If you’re ready to give up on everything, factory reset your Samsung J5
You don’t have to like it, but if you have no account to use the Find My Mobile or the Android Device Manager, this one will work:
- Power off the phone;
- Press and hold the three main hard keys – Volume Up, Power, Home;
- Release the keys when the Android icon is displayed on the screen;
- Navigate through the Volume Down key until you manage to select the Wipe Data / Factory Reset menu;
- Turn this feature on with the Power button;
- Confirm with the “Yes – delete all user data” option;
- Wait for it to reboot;
- Select the Reboot System Now option with the Volume Down key;
- Use the Power button to leave the Recovery Mode.
Of course, there’s also an alternative method you can use if you’re really interested in learning how to factory reset the Samsung Galaxy. If you had the chance to back up your data prior to this moment when you reset everything, you’ll prevent important information from being lost.
How can Samsung Find My Mobile reset the Samsung J5 password?
Find My Android, because this is the actual name of the Samsung Find My Mobile service, is actually a replica of the Find My iPhone service, for the Samsung devices, of course. Among all the things it lets you do, this online service has a Remote Controls feature that you will now need to access:
- Register your device with Samsung;
- Use your password and username to access the Find My Mobile service;
- Set a temporary password that will help you skip the lock screen;
- Set another password once you have temporarily regained the access to your smartphone.
How can Android Device Manager reset the Samsung J5 password?
The Android Device Manager online service is very similar to the Samsung Find My Mobile. The most notable difference is that they have different manufacturers. But its purpose is the same, to give you the option to lock a device remotely and change the password just the same. As you can suspect, this service was rather intended to assist those who lose their smartphones and fear that the devices might get in the wrong hands. But nothing will stop you from using the Lock and Erase feature to do the same with your Samsung Galaxy J5.
You no longer have access to it (just like someone has taken it from you) and you want to block it and change its password remotely:
- Use a computer and access a web browser;
- Go to the Android Device Manager online service and log in;
- You should spot your J5 device on the screen, after the login page;
- Select it and, then, enable the feature of “Lock and Erase”;
- You’ll be instructed on how to lock your phone, right after that;
- Pick your desired temporary password and set it;
- Type it on your Samsung Galaxy J5 to get your access back;
- Once you did that, you can create a new password right from your device, which will be a permanent one.
Tell us, which of these Samsung Galaxy J5 password reset methods saved you?