LG G6 and LG G7 is one of the best LG smartphones but that doesn’t make it flawless. In fact, several reports have already indicated that some users noticed a tendency to freeze or crash no matter what apps are running on it. If this looks like something you’re dealing with too, read on and the right solution might prove simpler than you’d expect.
The reasons for this annoying behavior are various. But just to rule out a potential OS problem, begin by updating your LG G6 or LG G7 to the newest software version. If you do the software update but you’re still dealing with freezes and crashes, proceed with the instructions presented below.
Perform an LG G6/LG G7 factory reset
At this point, you’re using the most recent operating system version and your smartphone acts erratically no matter what apps you’re running. You cannot seem to identify a particular problem, so it is best to bring the device to its factory default settings. This, of course, means that all the data, settings and files stored on it will be deleted. That’s why you’ll have to back up the device and then continue with the instructions from this guide on how to factory reset LG G6.
Refresh the memory with a restart
If your smartphone works fine for a while but then it starts to freeze or crash all over again, you can suspect a memory glitch. Fortunately, a simple restart is all you need to solve this problem. Alternatively, you can clear the cache of that app if you:
- Tap on Apps
- Tap on Manage Applications
- Select the faulty app
- Choose Clear Data
- Tap on Clear Cache
Delete the malfunctioning third-party apps
If, on the contrary, you notice a pattern in these malfunctions, like a particular third-party app that keeps crashing on LG G6 and LG G7, the option here is to get rid of that app. You can do a little research on the Play Store and see if others are complaining about it just like you. But even if they do, you cannot really tell if or when will the developer fix this bug, so you should seriously consider the option of looking for another app that does the same things and just give up on the other one.
Free up some memory
For the same situation above described, if it’s one app that triggers the crashes but no one else complains about it online, you can suspect that your LG G6 or LG G7 needs more memory to run that app properly. Uninstalling whatever you’re not using anymore and deleting all files just to free up internal memory could also fix this problem for you.