Among the various problems that LG G6 and LG G7 owners report every now and then, the random shut down is more and more often mentioned. If it happened to you too recently and you want to learn how to fix the LG G6/LG G7 that turns off randomly, we have three suggestions for you.
The first one would be to make use of your warranty. Simple, without headaches, without having to worry that you’re doing something wrong. If your device is still under warranty, do not hesitate to ask them to troubleshoot and solve your problem. The cause could be really serious and why would you waste time or try things that are never going to work anyway?
Don’t you like this option? We did our job and recommended it as the safest solution. But we still have two alternatives that we’d like to share with you, just like we’ve promised.
Return the device to its factory defaults
This is something you can do on your own. It might take a bit of knowledge, which we are about to provide through this special guide on how to factory reset the LG G6. At the same time, you will have to know how to back up your most important files and data because nothing will remain stored on your phone once the reset is performed. So, begin with the backup and continue with the steps from the above guide. If you still haven’t managed to prevent your phone from turning off randomly, read on.
Clear the cache of the LG G6 and LG G7
This is the next best thing you can do after the factory reset. Just like with the previous solution, here you have a thorough guide that will teach you how to clear the LG G6 cache. In a nutshell, you’ll have to simultaneously press the three hard keys – Power, Home, Volume Up. When the LG logo pops on the screen with a blue Recovery text on top of it, release the buttons. You’ve entered the Recovery menu, from where you can navigate with the Volume Down key until you find the Wipe Cache Partition option and initiate the process with the Power key.
When it finishes, use the same two keys to select the Reboot System Now option and let the phone restart. By the end of these steps, you will be back in the normal functioning mode, with the how to fix LG G6 or LG G7 turns off randomly problem solved.