LG G6 and LG G7 has proven itself to be one of the best smartphones. However, many users reported the LG smartphone to having the problem of switching OFF randomly for no apparent reason.
This particular problem is abnormal for this particular smartphone. Follow our below guideline to know how you can fix your LG G6 or LG G7 turning OFF randomly
Reset your LG G6 or LG G7 back to its factory settings
One of the methods you should definitely try out is factory resetting your smartphone. Follow the following guide to know how to reset your LG G6 back to its factory settings. It is highly recommended to first back up all your files before resetting your device back to its factory settings to prevent any loss of information.
Try clearing the cache of LG G6/LG G7
After the factory reset of your LG, it is advisable that you wipe the cache partition of your device. To learn how to clear the cache of your smartphone, click here.
- Power OFF your LG then press the Power and Volume Up keys simultaneously.
- After the LG logo shows, release all the buttons at the same time.
- Use the Volume Down key to scroll and highlight ‘’Wipe Cache Partition’’ in the Recovery menu.
- Then hit the Power key to choose it. After you are through, use the volume keys to highlight and pick ‘’reboot system now’’
If you tried all the above methods and none seem to work out for you, it is advisable that you check whether your device is still under the warranty. This is because your device could be having serious issues and if it is still under the warranty, it could be replaced.