Some users have said that the OnePlus 5, OnePlus 6 and OnePlus 6T has slow Internet lag. This problem usually occurs when people use apps such as Snapchat, Facebook, WhatsApp, YouTube, Twitter, and Instagram.
There are a variety of possibilities for the poor Internet connection on OnePlus 5/OnePlus 6 and the pages are loading slowly. Take a look at the variety of methods to solve the poor Internet connection on OnePlus 5, OnePlus 6 and OnePlus 6T before we explain in the section below for the cause.
Main reasons why OnePlus 5, OnePlus 6 and OnePlus 6T Internet is slow:
- Low signal or poor signal strength.
- Weak Wi-Fi network.
- The website has a lot of traffic and under a lot of load.
- There are applications being run in the background.
- There is low device memory.
- Internet cache is full or corrupted.
- OnePlus 5 firmware update.
- Outdated browser software update or update past browser.
- Data speed limit exceeded or reductions speed reached.
The reasons above may be the reason for the poor Internet connection on OnePlus 5, OnePlus 6 and OnePlus 6T. Once you’ve checked to know what the cause of the issue is behind the poor data connection, and you are still unable to solve how to fix the poor Internet issue, take a look the steps below to learn how to fix OnePlus 5, OnePlus 6 and OnePlus 6T slow Internet problem.
The Wi-Fi should be disabled on OnePlus 5, OnePlus 6 and OnePlus 6T
It is very communal that the OnePlus is being connected to a poor Wi-FI signal and you should make sure to check that the Wi-Fi is turned off or disabled. Take a look at the steps below in order to get to the Wi-Fi setting of OnePlus 5, OnePlus 6 and OnePlus 6T:
- Make sure OnePlus is turned on.
- Choose Menu.
- Choose Settings.
- Choose Connections.
- Choose Wi-Fi.
- Click the OFF/ON slider beside Wi-Fi to turn off Wi-Fi.
Clear cache on OnePlus 5, OnePlus 6 and OnePlus 6T
In a lot of cases, the method above will assist fix the slow Internet issue on OnePlus 6, OnePlus 6T and OnePlus 5. However, if the Internet on the OnePlus 5 is poor, you can complete a “Wipe Cache Partition” to solve the problem. This way removed no data from the OnePlus 5, OnePlus 6 and OnePlus 6T.
All data like videos, messages, and photos are not erased and will be protected. You can do a Wipe Cache Partition when you are in Android recovery mode. Take a look at the guide on how to clear OnePlus 5 phone cache.
OnePlus 5/OnePlus 6/OnePlus 6T Scan For Malware
If all of the methods above did not fix the poor Internet connection on OnePlus 5, OnePlus 6 and OnePlus 6T, check and see if there’s malware on your smartphone. There are free anti-virus apps that you can download from your OnePlus Play Store. It is recommended to have a malware app downloaded which has great feedbacks and reviews to good results to assist fix the OnePlus 5, OnePlus 6 and OnePlus 6T weak Internet problem.
If malware was detected on the scan, try to clear cache and data on your smartphone. If you notice the issues still continues after this step, try to do a factory reset on the OnePlus to have your OnePlus brought back to default settings. It is important to keep in mind that before you do a factory reset for the OnePlus 5/OnePlus 6/OnePlus 6T, you need to back up all information and files to prevent the chance of data being erased.
Receive Technical Support
For the people that have done basically everything possible to solve the slow Internet connection on OnePlus 5, OnePlus 6 and OnePlus 6T it is recommended to return the device back to the retailer or to a expert where they can check it if it has been damaged physically. If the device is proven to be defective, you may be provided with a replacement or you could have it repaired.