The demand for Huawei’s P10 and P10 Plus is much higher than the company initially planned. Nevertheless, despite the claims by the manufacturer that demand has sky-rocketed, some of the very first users of the Huawei P10 and P10 Plus have complained of experiencing a lagging and slow internet connection. This issues is especially prevalent when using social media apps such as Instagram, Snapchat, WhatsApp, Facebook and Twitter or YouTube.
The slow and lagging internet connection could be as a result of a host of reasons. Just to mention, here are some of the reason which might cause slow and lagging internet connection on your Huawei P10 and P10 Plus. We thought it wise to mention them first before we take you through the many ways of fixing the problem.
Reasons for slow internet connection on the Huawei P10 and P10 Plus:
- A poor Wi-Fi network you are connected to.
- Low or poor signal strength.
- If a website is experience heavy loads or there are too many users connected to it.
- If the network connection is logged onto by many users, you might experience a slow internet connection.
- Background running apps
- Low device memory
- A corrupt internet cache
- A full internet cache
- If the firmware needs updating
- An outdated browser software can give you as slow internet connection
- Exceeding the threshold data limit
Any one or a combination of the above mentioned reasons could result into a slow and lagging internet connection on your Huawei P10 and P10 Plus. Once you get to realize what is causing a slow internet connection on your Huawei P10 and P10 Plus, you can follow the guide provided below to fix this problem.
Clearing the caches on your Huawei P10 and P10 Plus
Clearing the caches on your Huawei P10 and P10 Plus will in most cases help you fix a slow internet connection. Perform a wipe cache partition procedure if the clearing of caches doesn’t fix the issue. By clearing the cache partition, you will not lose any of your files such as photos, videos or other data. The Android Recovery mode is preferable when you are clearing the cache partition. Learn how to clear Huawei P10 and P10 Plus phone cache.
Ensure to turn off the Wi-Fi on Huawei P10 and P10 Plus
If you are connected to the internet using a very weak Wi-Fi network, then you will experience slow internet connection. Check to ensure that you are not connected to a weak Wi-Fi and turn it off or disable it. You can access the Wi-Fi settings on your Huawei P10 and P10 Plus by following the protocol provided below:
It’s very common that your Huawei P10 and P10 Plus is still connected to a weak Wi-Fi signal, and you should you check to make sure the Wi-Fi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Huawei P10 and P10 Plus:
- Turn on your Huawei P10 and P10 Plus then got to
- Then turn the slider for the Wi-Fi ON/OFF
Getting Technical Support
If all the steps previously provided fail to fix the slow internet connection, you need to take your smartphone to a Huawei technician and let them check it out. The Huawei P10 and P10 Plus will be checked for any damages and you will be given a replacement if its damage cannot be remedied.