Some of the things we try to protect ourselves and our smartphones can easily turn against us when we are being careless. Of course, as usually, we are here to focus on practical solutions, not to pinpoint the wrong things we did. Plus, you have no idea how many people forget the passcode of their Samsung Galaxy J5 – it’s more common than you think and it is certainly worth our entire attention. But just so it happens, lately, we’ve been getting various questions that, in one way or another, actually tend to bring specific solutions to this problem.
Most readers ask us things like “I forgot the passcode and now I’m stuck with no access to my Galaxy J5. Can I just do a hard factory reset if I cannot even use the phone? Will it help bypassing the password?”
The answer is yes and yes. You can reset your smartphone to its factory settings without having to access its menus – the hard keys are just as good for that, as long as you know the exact combination. And yes, the action will erase everything, which means it will also delete your old password. You won’t be able to back up your data in this situation but otherwise, factory resetting a smartphone should be preceded, whenever possible, by a thorough backup.
To factory reset a Samsung Galaxy J5:
- Turn it off;
- Tap and hold – Volume Up + Home + Power keys;
- Release the buttons when you can see the Android logo;
- Select Wipe Data / Factory Reset with Volume Down;
- Start it from the Power key, with one tap after you have highlighted the option;
- Select, for confirmation the Yes – Delete All User Data options;
- Factory reset with one press of the Power key;
- Get out of Recovery Mode by selecting Reboot System Now.
That’s the solution that works all the time, with the mention that it loses all your data – or, in any case, everything you have added to your phone since the last backup. For extra details, there are extra resources you can consult, including this way to factory reset a Samsung Galaxy J5.
And still, we have some other questions to discuss. Read on to find a possibly interesting alternative…
“Can I use the Samsung Find My Mobile to reset my Samsung Galaxy J5 password?”
If you’ve heard of it and you were tempted to compare it to the Find My iPhone service, you were right. It does pretty much the same thing, obviously with an exclusive focus on Android devices, hence its other common name of Find My Android.
This time, however, you’re going to use the Remote Controls feature. You register the phone with Samsung and use this service to set up a temporary password. Once you’ve managed to unlock the smartphone, you’re free and you should actually change that temporary password for a permanent one immediately.
“How about the Android Device Manager? Is it ok to reset my password with it or it only works with locking a device remotely?”
For those who want to know more about this service, suffices to say that the Android Device Manager, accessible from any computer, as long as you have previously created an account for your device, will work like charm.
You have the Lock & Erase feature to make use of and you basically need to:
- Access the Android Device Manager from a PC;
- Log in to your account;
- Select your phone;
- Enable the option Lock & Erase;
- Follow the next steps indicated on the screen;
- Set your temporary password;
- Unlock the phone with it;
- Replace it with a temporary password.
Now go ahead and change your Samsung Galaxy J5 password – you can’t go wrong as long as you use one of these three methods!