Not Working Fingerprint Sensor On Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3

The fingerprint sensor on Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3 phone has been known to malfunction. This can be due to part a malfunctioning fingerprint sensor, and/or issues with enabling or disabling it. After describing how the fingerprint sensor works, there will be instructions for fixing it.


How To Use Fingerprint Sensor On Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3

If you want to make sure your fingerprint sensor is turned on, just go to Settings > Lock Screen and Security > Screen Lock Type > Fingerprints. Follow the on-screen instructions to set it up. You can add and remove fingerprints as needed. Using the fingerprint sensor allows you to access your phone without having to type in a passcode or swipe a security pattern. Use the guide below to set up your fingerprint sensor.


Set up the Fingerprint Sensor on Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3

  1. Power on the Huawei
  2. Open Settings and select “Lock Screen and Security”
  3. Select on Fingerprint; select +Add fingerprint
  4. Follow the instructions until 100% of your fingerprint has been scanned
  5. Set a backup password
  6. Select Ok to Enable Fingerprint Lock
  7. To unlock your phone simply hold your finger on the home button


How to disable Fingerprint Sensor on Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3

There are times when you may want to turn off the fingerprint sensor on Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3 phone. While this is similar to the Touch ID found on the Apple iPhone, some users don’t like it. To turn off the fingerprint sensor, follow the following instructions:

  1. Power up your Huawei phone.
  2. From the Home screen, go to the Menu.
  3. Select Settings.
  4. Select Lock screen and security.
  5. Select Screen Lock Type.


Next, you’ll have to use your fingerprint to turn off this feature. You can change the Huawei feature to a different method to unlock the lock screen with the following options:

  • Swipe
  • Pattern
  • Pin
  • Password
  • None


After you have changed the way that you unlock Huawei P20/P10/P9/P8/Honor 10/9/8/7/Mate 10/9/8/Y9/Y5/Y3, you’ll be able to disable the fingerprint sensor.


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