Problems will come and go on your Samsung Galaxy Note 8 and you don’t have to take it personally. It happens to many other users, on many other devices, more or less powerful than yours. What matters is that you keep your calm and constantly inform yourself on the best troubleshooting practices. In time, you’ll know exactly what to do, depending on how the problem manifests. Until then, you can confidently rely on our suggestions.
Before it comes down to a complete factory reset, you should always suspect the cache memory. Samsung Galaxy Note 8 – again, just like many other Android devices – has two different types of cache memory. On one hand, you have the app cache, which is different for every single app, and, on the other hand, you have the system cache, which is the same for the entire operating system.
The app cache can be deleted from the settings of the Note 8, while the system cache requires a so-called system cache wipe, accessible from the Recovery Mode booting sequence. If the smartphone freezes, restarts, has all kinds of glitches or delays, it’s important to tell one thing – are these problems random or rather associated to a particular app?
For obvious app-related problems – clear the app cache on Note 8:
- Start from Settings;
- Access the App Manager;
- Select the faulty app;
- Access the info screen of that app;
- Tap on Clear Cache;
- Tap on Clear Data;
- Repeat if you have other apps that you want to tackle.
Clearing the cache and the data can also be performed for all the apps at once. It will help you when you cannot really tell which app to blame. Just remember that this action will result in the removal of all the information stored by the device so far – user name and passwords that used to be auto-filled, app preferences and settings that you have manually edited, and so on. Just access Settings >> Storage >> Cached Data and clear all app caches at the same time.
For general system problems – clear the system cache on Note 8:
This is where you get after following the steps from above without success. You can also take some extra time to uninstall the apps that you consider responsible for all the problems and then reboot the device. As usual, back up your data to make sure that you don’t lose anything accidentally, during the reboot.
As a final resort, you have the system cache wipe or the action of clearing the cache partition on Samsung Galaxy Note 8, as it is often called:
- Power off the smartphone;
- Press and hold the Volume Up, Home, and Power keys;
- Release the Power button when the phone vibrates;
- Release all the buttons when the Android logo shows up;
- Scroll down to the Wipe Cache Partition menu with the Volume Down key;
- Start the process with the Power key.
When you’ve finished wiping the cache on Galaxy Note 8, use the Reboot System Now option to leave the Recovery Mode and return to the normal running mode.