The image of an iPhone Xs, iPhone Xs Max or iPhone Xr that keeps freezing and crashing is almost unbearable. Especially when it’s yours and you’re clueless on what is going on with it, what is happening, why does it act so erratically… Truth to be told, no one can explain you the reasons for sure – other than, perhaps, an authorized Apple technician. Until you get to that technician, we can show you a few different ways of handling the Apple iPhone Xr, iPhone Xs, iPhone Xs Max freezing and crashing problem. We just need to take into account a series of potential causes, such as:
- An outdated software version;
- A third-party app that is having problems;
- A memory glitch;
- Insufficient physical memory;
- A more serious, hard to detect software issue.
For the outdated software version…
It’s not hard at all to update the iPhone Xs, iPhone Xs Max or iPhone Xr to the latest software version that is currently available. Use the menus to scan for and run whatever iOS update you find available and see if this has solved the freezing and crashing problems.
For the third-party app…
Unfortunately, if it’s a problem with the app itself and the way it was coded, there’s nothing you can do. Apple will never be able to interfere and solve the issues of third-party developers. So, if you have checked within the App Store and discovered that many other users are complaining about it, the choice is simple: you wait and hope for its developer to fix it or give up on that app immediately.
For the memory glitch…
This is, perhaps, one of the easiest things to handle. Memory glitches occur especially when you haven’t used the restart option on your iPhone in a while. Now that you’ve come to the part where it freezes or crashes, simply restarting it won’t do it. Nevertheless, you can still solve the problem by taking the steps described below:
- Go to Storage & iCloud Usage (<< General << Settings);
- Tap on Manage Storage;
- Tap on an item listed within the Documents and Data section;
- Slide whatever unwanted items you find in there, to the left of the display;
- Tap Delete;
- Or Tap Edit and Delete All to remove all the app’s data at once!
For the lack of memory…
If you take this option into account, you might be surprised to discover that the app making your iPhone Xr, iPhone Xs Max or iPhone Xs to freeze and crash randomly was actually working fine but the iPhone wasn’t offering enough memory for it to work at full capacity… Try to uninstall other apps that you haven’t used recently or to delete media files that are taking up your physical memory. After that, the phone might work better than ever.
For any other problems that you just can’t identify…
You know it’s time to factory reset your Apple iPhone Xs, iPhone Xs Max or iPhone Xr. If it’s a software issue that you just don’t know how to fix and not even how to identify, this reset will most often work wonders. So, back up all your data (because everything will be deleted) and read this guide to factory reset an iPhone 8 / 8 Plus. It’s not complicated at all, as long as you handle the backup properly!