When purchasing an iPhone 8 Plus, iPhone 8, iPhone Xs, iPhone Xs Max or iPhone Xr, you are usually pretty optimistic about it. And if there’s anything more or less unpleasant that you expect to happen, it certainly isn’t that you won’t be able to receive messages. But then it happens and you notice that your new iPhone 8, iPhone Xr, iPhone Xs or iPhone Xs Max not getting texts issue is actually connected to the Android users.
No, it’s not a conspiration that you cannot get text messages on an iPhone only when they were sent by an Android user. In fact, it’s the iMessage service that you should blame. There’s no better argument for this observation other than the fact that you will also not be able to send text messages to non-Apple phones! Go ahead and try it, Blackberry, Windows – whatever non-Apple device you select, your message won’t get to it. So, it’s the iMessage!
When you take out your SIM from a device and put it into an Apple device, unless you haven’t deactivated the iMessage on that first device while the SIM was still in it, you are going to have such problems. So, you already got your answer. To fix this issue, you must turn off that service and we are going to show you exactly what it takes to get over it once and for all.
To fix the can’t receive messages problem on iPhone Xs, iPhone Xs Max, iPhone Xr, iPhone 8 / iPhone 8 Plus…
- Go to Settings;
- Select Messages;
- Select Send & Receive;
- Select to Use the Apple ID for iMessage;
- Use your Apple ID for iMessage;
- Sign in with that ID and check what’s listed underneath the entry “You Can Be Reached By iMessage At”;
- Now go to that other iOS device and follow the steps of Settings >> Messages >> and finally, Send & Receive.
If you’re freaking out because you no longer have that first iPhone, calm down. You have an online alternative that requires accessing the Deregister iMessage.
On that page, you can access a link that says “No longer have your iPhone?” and you will be redirected to a section with instructions on how to turn off the iMessage. In a nutshell, you’ll have to select your region, to type your phone number and to ask them to send you the code. You’ll get it on your phone number, meaning on the current iOS device, and you’ll simply have to type it into the Enter Confirmation Code field and submit it.
That’s how you make sure you’re over the Can’t Receive Messages problem on iPhone Xs, iPhone Xs Max, iPhone Xr, iPhone 8 or iPhone 8 Plus.