You have an Apple device – doesn’t really matter if it’s the latest iPhone 8 Plus, iPhone 8, iPhone Xr, iPhone Xs, iPhone Xs Max or whatever – and you want to reset the passcode, right? You are curious how to do it and you probably suspect that the only way to go about a forgotten passcode is to hard factory reset the phone, isn’t it?
Well, we have to disagree, at least partially. This reset will help you bypass the unlock stage (while erasing everything) but it is certainly not the only option you have at hand. Depending on how you’ve used the iPhone so far and what other backups and syncs you have performed, you get to choose. So…
How do you want to erase the iPhone 8, iPhone Xr, iPhone Xs or iPhone Xs Max?
- Option 1 comes from iTunes – have you ever synced the iPhone with iTunes? If you did, you’re ready to go.
- Option 2 comes from iCloud – have you ever signed in to iCloud with your iPhone? If you did, the Find My iPhone option is waiting for you to test it.
- Option 3 comes with the already mentioned Recovery Mode – if you can’t use the first two options, this one will work out.
Unfortunately, when you come to the Recovery Mode it means you have never synced your iPhone 8, iPhone 8 Plus, iPhone Xr, iPhone Xs or iPhone Xs Max with any of the two services (iTunes or iCloud) and you won’t be able to benefit from any backup. But let’s take things gradually.
Option 1 – iTunes:
- Connect the locked iPhone to a PC using an iPhone cable like this;
- Start the iTunes;
- Enter the passcode if required;
- .. you could simply use the recovery mode and even a different device that you’ve previously synced with;
- Now wait for the iTunes to do the sync work;
- Create a backup;
- Then, tap the Restore [your device] option;
- Wait to see the Set Up Screen loading on your iPhone;
- Select the option labeled as Restore from iTunes backup;
- In iTunes, select your iPhone;
- Do a short inspection of the backups listed in there – date and size should indicate which one you’d prefer to restore – and select it.
Option 2 – iCloud:
(only available if the iPhone is connected to a cellular or Wi-Fi network)
- Start from com/find;
- If prompted, use your Apple ID;
- Hit the All Devices option;
- Select your iPhone from that list;
- Select Erase [device];
- Use Restore from a Backup OR Set Up as New.
Option 3 – Recovery Mode:
- Again, connect the iPhone 8, iPhone 8 Plus, iPhone Xr, iPhone Xs, iPhone Xs Max to a computer;
- Turn on the iTunes app;
- Force restart the iPhone while still connected to the PC:
- Press and hold the Sleep/Wake and Home keys;
- After approximately 10 seconds or after you see the Apple logo (it could take more or less than 10 seconds) you should be able to see the Recovery Mode screen;
- Choose either Restore or Update and let the iTunes work things out.
As a side note, between the Restore and the Update options available once you’ve booted the device into Recovery Mode, the Update is the least invasive. When you’re using it, the iTunes will reinstall the iOS and keep your data in place. Just let it download the necessary software and work its magic. After all, it looks like you don’t really need to lose everything that you had on the iPhone 8, iPhone 8 Plus, iPhone Xr, iPhone Xs or iPhone Xs Max while trying to reset the passcode.
If you ask us, you should be perfectly informed and already have all the facts. Go on and try whatever method suits you best, we’re here to help if required!