Most Apple users who end up asking how to reset the password of iPhone Xs, iPhone Xs Max, iPhone Xr after being locked out have more than one problem. If this has happened to you too, you probably know where we’re getting: the issue of data recovery.
Otherwise said, there are different options for one to reset the iPhone’s password but not all of them will ensure that data won’t be lost. A hard factory reset, which is known to lead to that thing you’re fearing of, is one of them. Whether you will be forced to use it or not will depend on the answers you’ll to give to the following questions:
- Have you ever used the iTunes and created any backup of your iPhone with it?
- Have you ever used the iCloud to back up your files from the iPhone?
- Have you ever used the Recovery Mode to update the iPhone iOS?
If your answer to the first two questions is no, you’re stuck with either the hard reset or the recovery mode iOS update. And we’ll give you all the necessary details, when the time will come. For now, we believe you’re more interested in:
How to use iCloud to erase an iPhone Xs, iPhone Xs Max or iPhone Xr:
- It all starts online – obviously, on a computer, now that you’ve lost the access to your iPhone;
- Open up a web browser and go to com/find;
- If mandatory, sign in using your Apple ID;
- From the All Devices option (at the top of the browser), select your device;
- Select Erase [your device name];
- Wait for the device to be erased and its passcode eliminated;
- Use Restore from a Backup (recommended, to keep your data);
- OR use the alternative option of Set Up as New.
It should all work without any complications, with one condition – that your iPhone Xs, iPhone Xs Max or iPhone Xr to still be connected to the internet (wireless or cellular). That’s how you should be able to erase it with this Find My iPhone feature.
How to use iTunes to erase an iPhone Xs, iPhone Xs Max, iPhone Xr:
- For the iTunes method, you will have to use a computer once again, to open up the iTunes;
- Once you do that, the iPhone should sync with it and the iTunes should start a backup;
- At the end of this process, select the option to Restore [your device name];
- You will be redirected to the Set Up Screen;
- In there, you can select Restore from iTunes backup;
- Select your backup (take size and date into account if you’re confused) and just wait for it.
How to update the iOS from Recovery Mode and erase iPhone Xs, iPhone Xs Max, iPhone Xr:
For this purpose, there are only 3 things you have to do: to connect the iPhone to a computer and launch the iTunes, to force restart the iPhone, and, once you’re in Recovery Mode, to use the Update option.
You sure know how to launch the iTunes, so, for the forced restart, just tap the Home and the Sleep buttons, holding it until you see the Apple logo, around 10 seconds. After that, you should see the recovery mode screen.
And when you get to that last part, instead of selecting Restore, use the Update option, as suggested above. In the following minutes, iTunes will handle the download and installation of the most recent iOS version, all that without erasing any of your personal data!
Let us know how it worked for you or if you have encountered any problems while trying to reset the iPhone Xs, iPhone Xs Max, iPhone Xr password.