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iPhone X/Xr/Xs/Xs Max Problems With Touch Screen (Solved)

You don’t need us to tell you that iPhone X, iPhone Xr, iPhone Xs or iPhone Xs Max devices don’t have too many hard keys. When your iPhone experience mostly relates to the touch screen, knowing that you have touch screen problems is really scary!


Of course, your reaction should always be balanced – no need to freak out, there must be a solution out there – but it must also be an informed and logical one. Analyzing the context of the problem is of the essence here. If you do that, you might realize that the responsiveness complications occur only in some areas, towards of the bottom of the screen. If it’s a general problem, we have 4 suggestions to make you:

  1. Refresh the cellular data by taking out the SIM card;
  2. Refresh the device by wiping its cache memory;
  3. Try to factory reset the iPhone X, iPhone Xr, iPhone Xs or iPhone Xs Max;
  4. Do a backup and then a hard reset of the iPhone.

In this particular order, let us make you the introduction.


Step #1 – take out the SIM card

This is far from having an obvious reason why it works. But even so, many Apple users noticed an improvement in the touchscreen’s responsiveness after taking the SIM card out and reinserting it after a while. You have to try it yourself, right?


Step #2 – wipe the cache

The cache memory is the form of short-term memory used by the iOS and by the apps from your iPhone X, iPhone Xr, iPhone Xs or iPhone Xs Max. It stores all kinds of data in it, data that help with a smooth transition between apps and processes. Yet you can erase it anytime because it will not only rebuild itself from scratch, but it will also work better afterward.

  1. The path for doing so is: Settings >> General;
  2. Next, go to Storage and iCloud Usage >> Manage Storage;
  3. Finally, access the Documents and Data;
  4. In there, you can use the Edit menu to activate the Delete All function;
  5. Or you can swipe to the left and then hit the Delete for every single item whose cache memory you wish to remove.


Step #3 – do a factory reset

This action can be handled from the menus of the iPhone. Assuming that the display or the touchscreen is not completely malfunctioning…

  1. Turn on the Settings app;
  2. Under the General tab, you’ll find the Reset entry;
  3. Tap on Reset and type your Apple ID details for authentication;
  4. After confirming your ownership on the device, you will notice that the reset process is triggered automatically.

So now, you just have to wait until it finishes and see what’s left of it and what you must reconfigure when you’re back to the Home Screen.


Step #4 – do a hard reset

When you hard reset the iPhone X,iPhone Xr, iPhone Xs or iPhone Xs Max, you delete all its content: software, data, settings, stock and third-party apps and so on. You must backup its entire content and, perhaps, it wouldn’t hurt reading some more on how to do an iPhone hard reset. When you’re ready, here are the steps that will initiate the reset:

  1. Tap, for 10 seconds or longer, at the same time, both the Wake/Sleep button and the Home button;
  2. After those first 10 seconds, you should notice something different on the display, followed by a restart;
  3. When the iPhone turns back on, you’ll be on the Home Screen, where you must begin to configure it all over again.

In this tutorial of how to solve the problems with the touchscreen on an iPhone X, iPhone Xr, iPhone Xs or iPhone Xs Max, we’ve suggested you four options. Starting from the simplest of them all and ending with the not so exciting option of erasing everything and starting from scratch… That’s just about everything you can try. If it didn’t help, let the specialized Apple technicians help you!

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