You turn on the iPhone Xs and iPhone Xs Max – or at least you try to – and you realize that the device no longer reacts to your commands. Equally frustrating and concerning as an iPhone that freezes or blocks while in use, the smartphone that won’t turn on needs some kind of intervention.
Speaking of which, most of the Apple users who experienced this problem were still in the warranty period. If that’s your case too, the safest thing will be to ask a professional intervention. Knowing that the warranty should cover the fix of this problem is comforting enough to spare you from all the other troubles. Otherwise, you could try our following troubleshooting indications to fix iPhone Xs Max or iPhone Xs won’t turn on issue.
An attempt to charge the iPhone Xs and iPhone Xs Max cannot do any harm
Sure, in the panic of the moment, when the worst thoughts are crossing your mind, a dead battery might not be on your radar. But if that’s the case and you can fix iPhone Xs and iPhone Xs Max won’t turn on problem by simply plugging in the charger, wouldn’t that be awesome? Who knows, maybe you haven’t even noticed the red low-battery icon that pops up on the display when you turn it on, right before it turns back off. Give the charging a try, for like 15 minutes or so, and see if you need to worry about anything else afterward.
Restore the iPhone Xs or iPhone Xs Max won’t turn on
A restore implies erasing all the data that you currently have on the unresponsive device. The good news is that you can do it even when you cannot turn on the phone. And if you have recently backed up your data, pictures, videos, music etc., you will be able to get it back.
To restore the iPhone Xs and iPhone Xs Max, you must connect it to the iTunes on a PC. Soon after that, you will get a pop-up with the two main options, meaning that you can choose to run an update or to restore the iPhone. Select the latter and wait for anything between 20 to 30 minutes until it finishes. After that, assuming it was just a software problem, you should be able to turn on your phone easily.
Hard reset the iPhone Xs or iPhone Xs Max that won’t turn on
The last thing you can try – unless you haven’t changed your mind and you would consider taking the phone to an authorized service – is to perform a hard reset. This action is the equivalent of removing the battery and shutting off all its power all of a sudden. You cannot have access to literally take out the battery, but you can use this method to tackle the problem of the low power sign from the screen
Long story short, if you want to perform a hard reset on the Apple device, you must press and hold the Power and the Home buttons. After a few seconds of long-pressing both keys, you will see the Apple logo. That’s the sign that you can let go of the Power and Home buttons, waiting for it to reboot. Connect the iPhone to the iTunes when prompted to do so and continue the restore process in there.
One of these three options should help you fix the problem of the iPhone Xs and iPhone Xs Max won’t turn on. We have introduced them to you gradually. If you want to start with the most radical one, feel free to test option number 3 before anything else.