Look, we’re not going to debate how common or uncommon, how weird or completely inexplicable this is. It is what it is, you got locked out of the iPhone 8 or iPhone 8 Plus and now, you need a fix. We are not going to sugarcoat it and promise that no hard factory reset will be necessary, because it could be. But before you contemplate the option of deleting all the information from your iPhone, we’d like to give you a few alternatives.
- You have the Recovery Mode option, where you boot with the iPhone connected to iTunes and try to reinstall the iOS without damaging your data;
- You have the iCloud service with the popular Find My iPhone where, if you have ever before used the iCloud and if your iPhone is now connected to the internet, you can log in from a PC to erase the iPhone;
- You have the iTunes where, just like with the iCloud, if you have ever synced the iPhone through this service, there’s a high probability that you will unlock the device without sacrificing your data.
To erase an iPhone 8 / 8 Plus from the Recovery Mode, follow these steps:
- Connect the phone to a computer;
- Start the iTunes;
- Force restart the phone – hold the Sleep and the Home keys for 10 seconds (at least!) until the recovery mode screen begins to load;
- Use the Update option (not the Restore!) and look at the iTunes as it downloads a new software version and tries to install it without deleting your stored data.
To erase an iPhone 8 / 8 Plus from the iCloud, follow these steps:
- Go to a PC or any other Apple device to access the web page of com/find;
- Sign in with the Apple ID, if you’re required to do so;
- Go to All Devices;
- Select your iPhone from there;
- Select Erase [your iPhone];
- Use one of the two options available: Set up as new OR Restore from a backup.
To erase an iPhone 8 / 8 Plus from the iTunes, follow these steps:
- Connect the iPhone to another device that you have synced with before;
- Open the iTunes app and use your passcode if required;
- Wait for it to sync;
- Let the iTunes create a backup;
- When you’re sure that your information is safe, proceed to the restore by tapping the option Restore [your iPhone];
- You’ll see the Set Up Screen loading on your iPhone;
- Tap the Restore from iTunes backup option in there;
- Back to the iTunes, select your iPhone;
- Look at the available backups and select the one that you created earlier.
So far, we showed you the three options that we have initially promised. As you can see, the iTunes and the iCloud have some limitations. If you’ve never been a fan and never used any of these, this is the price you’ll have to pay. To unlock your iPhone, you will be stuck with the Recovery Mode or, worse, with the factory reset.
We said worse, with the factory reset, because without a backup in place, your data will be lost. But if there’s no other way, we trust you will want to know how to factory reset an iPhone and regain access to it. Going to Settings and using the Backup & Reset option will not help you because you’re locked outside, period.
So, long story short, you must read our guide to factory reset iPhone 8 and iPhone 8 Plus and get into action. Sooner, rather than later. If none of our top three options mentioned above could make a difference for your situation, the time has come to start configuring the device from scratch. It’s not nice to find yourself locked out of an Apple iPhone but there are only a few options to bypass the lock screen. And whether you like it or not, you’ve already seen them all. Let us know if you have other questions regarding the entire above.