You may have an iPhone 5/5S/6/6S/7/7 Plus/8/8 Plus or any other model. When you want to check for updates, perhaps anxious to move on to the latest iOS 11 version, you have two options: you can use the OTA (over-the-air) method or the good old-fashioned iTunes. In the first instance, you’ll head to Settings and tap on the Software menu under the General tab. That’s where the over-the-air method comes into play. With the iTunes, it’s even simpler.
Important to specify, each of these two methods is perfectly valid. If you happen to notice that when you are approximately a third-way through the installation process the iPhone gets stuck at that stage, it has nothing to do with how you handled it.
This error is commonly reported, with any of the two update options, sometimes even earlier, when the update is only halfway-through. If the Apple logo freezes on the screen and nothing else changes from this moment on, there may be no other way out of there, except for the hard reboot or hard reset of the device.
How to fix the stuck verifying update on iPhone in iOS 11/iOS 12:
- Grab your iPhone and press on both the Home and the Sleep/Wake keys at the same time;
- Press and hold, without releasing any of these two buttons, until the display turns off;
- Soon after that, the Apple Logo will pop up, letting you know that you can finally release the buttons;
- You’ll have to wait until the iPhone returns to the main screen and that was it.
Back in the normal running mode, navigate to Settings and tap on About, under the General submenu. That’s where you can check the current iOS version, which should be iOS 11/iOS 12.
When the iOS 11/iOS 12 update gets stuck, the progress bar no longer shows any progress, and the Apple logo doesn’t go away, the hard reboot is the way out.