Owning an iPhone or iPad in iOS 11/iOS 12, or whatever iOS version, comes with lots of perks, but also with lots of pressure when something goes wrong. The Facebook app, for instance, is one of those apps you probably use daily, quite intensively. When it stops working, your first thought should be on clearing its cache.
Of course, aside from the cache wipe, the best way to deal with any kind of software problem is to complete a factory reset. But if you’re not ready to erase all your data, let’s try the gentler approach first…
Clear the Facebook cache in iOS 11/iOS 12, on iPhone/iPad with these steps:
- Start from the Settings app;
- Head to the General menu;
- Select the Storage & iCloud Usage submenu;
- Tap to Manage Storage;
- Tap to Documents and Data;
- Identify the Facebook app whose cache you want to clear;
- Slide to the left on top of it;
- Select the Delete option;
- Hit the Edit button;
- Select the Delete All option.
With the last step, you’ve removed all the data stored in the cache of your Facebook app. Passwords, user name, other preferences or settings associated to it will also be gone, so you’ll have to manually take care of it when it’s fully functional once again.
But it’s still not working. Now what?
You’ve made it so far, which means you have completed our short tutorial on how to clear the Facebook cache on any iPhone or iPad in iOS 11/iOS 12. Nevertheless, if your problem continues to manifest, it’s not your fault. You did nothing wrong, so you don’t have to feel too frustrated. It’s just that the problem with your Facebook app was more serious than expected. And the simple cache clearing couldn’t fix it.
But you still have the option to get rid of the Facebook app – that’s right, simply uninstall it, and reboot the device after that. As usual, we strongly advise you to take all the caution measures before you reset the device. Whether it’s an iPad or an iPhone in iOS 11/iOS 12, no reset should be performed without a careful data backup handled in advance. This is the only way you can make sure that no data will be lost during this process.
The last resort, when not even the reboot helped, is the system cache wipe. By clearing your Apple iPhone or iPad in iOS 11’s cache partition, the Facebook app should return to working flawlessly.