Bluetooth Headphone Issues On Galaxy S8 And Galaxy S8+ Plus (Solved)

With Bluetooth, it’s possible to quickly transfer data or files between two different devices. The most popular use for Bluetooth, though, is to transfer sound between a device and a speaker or a pair of Bluetooth headphones.

Bluetooth is an exceptional feature, but it doesn’t always work. Sometimes, trying to connect a Bluetooth device just doesn’t work when you need it to. It can be incredibly frustrating when you’re trying to pair a device to your Galaxy S8 or S8+ Plus, but your device refuses to pair properly. We have provided some common pairing issues and the fixes you can use below.

Sometimes, some Bluetooth devices are not designed to connect with each other. A Bluetooth device not designed to connect to your Galaxy S8 may not be able to pair with it. In most cases though, your Bluetooth device should be able to connect to your Galaxy S8 perfectly fine.

In fact, most Bluetooth pairing errors are usually due to a small mistake the user is making when trying to use Bluetooth. Follow the steps below to avoid pairing errors.


What you can do about pairing failures

  • Make sure Bluetooth is turned on: You need to make sure the Bluetooth icon in your notifications bar is switched on. If it’s switched off, you can go to the settings menu to enable it.
  • Determine which pairing process your device employs: Every device will pair with your smartphone in a different way. Some devices need Bluetooth to be switched on, other devices require you to press a specific Bluetooth pairing button, or in some cases Bluetooth will always be switched on. If you can’t work out how to switch on Bluetooth on your Bluetooth device, read through the user guide for your Bluetooth device, or search for help online.
  • Turn on discoverable mode: At this point, both your phone and your Bluetooth device should be ready to pair. However, before you can pair your two devices you need to go into your settings to turn on discoverable mode. Without this switched on, your Bluetooth device will not be able to find your Galaxy S8. To begin with, open the settings menu and tap on the Bluetooth option. Your phone will now be discoverable.


When pairing, your Bluetooth device may ask for a numeric code or you may need to accept the incoming pairing. Once you’ve followed the on-screen instructions on your Galaxy S8, your two devices should now be paired via Bluetooth.

  • Make sure the two devices are in close enough proximity to one another: If you still can’t connect your two devices, make sure they are close to one another. Bluetooth can only transfer data across short distances.
  • Power the devices off and back on: Still not working? Give both devices a quick restart by turning both off and back on again.
  • Power down likely interferers: If you have other Bluetooth devices in the area that you usually use with your Galaxy S8, make sure to switch them off. By doing this, you’re making sure that no devices are interfering with the pairing process.
  • Charge up both devices you’re trying to pair: If a device has low battery, it’s Bluetooth connectivity may not work as well. You will need to make sure your Bluetooth device and your Galaxy S8 are charged up before trying to pair your devices together.
  • Delete a device from a phone and rediscover it: Sometimes a software error on your Galaxy S8 can stop your devices from pairing. To remove a device, open the Bluetooth settings menu, then tap on a device name and choose to unpair, or forget the device. You can then start again from step 1 in this list to begin the pairing process.
  • Get away from the Wi-Fi router: Are you sitting next to your Wi-Fi router? Sometimes Wi-Fi routers can interfere with the Bluetooth signal and this could be what’s causing your pairing process to fail.
  • Make sure the devices you want to pair are designed to connect with each other: Refer to the user manual of your Bluetooth device to make sure that your devices are actually designed to be able to connect with each other.
  • Download a driver: If you are trying to connect to Bluetooth via your PC, make sure your Bluetooth drivers are up to date. A quick search for Bluetooth PC drivers should work. You also need to make sure your PC has Bluetooth.
  • Update the hardware’s firmware: Sometimes you may need to update the firmware on your Bluetooth device. With a firmware update, you’ll make sure your device can connect to the latest Bluetooth enabled devices, such as the Galaxy S8 or Galaxy S8+ Plus.


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