Samsung

Cannot Send Or Receive Pictures On Samsung Galaxy S9 And Galaxy S9 Plus

People have begun to communicate predominantly on social networks. At the same time, picture messaging is one of those cool features that continue to encourage Samsung users to send messages through the traditional messaging apps of a Galaxy S9 or Galaxy S9 Plus.

If you cannot receive or send such picture messages, also known as MMS, there are a couple of things that you need to check. Depending on what you find, you might be able to come up with a solution on your own or you might have to ask help from your network provider.

 

What To Do When You Can’t Send Or Receive MMS On Galaxy S9/S9 Plus:

  1. Turn off the device, let it stay like that for a couple of minutes, and then turn it back on – try to send picture messages once again after that.
  2. Verify if the network connection is functional.
  3. Verify your data connection, since you cannot send or receive picture messages from Samsung Galaxy S9/S9 Plus without a data connection in place. Go to Settings and tap on Data Usage. If Data Mobile is checked in there and there’s absolutely no data limit that might be locking your messages, discuss with your service provider to remove any potential data block set by them.
  4. Make sure you have the right Carrier selected from the settings. Access the general Settings app, go to More Networks and select Mobile Networks. From there, look at the Access Point Names and see what Carrier you have selected in there.
  5. If you cannot use the Internet through the data connection, reach out to the network provider and ask about this particular problem.
  6. When all connections and settings seem to be in place but you still cannot send or receive MMS from Samsung Galaxy S9/S9 Plus, initiating a factory reset might help.

 

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