The latest Samsung devices are some of the most amazing and most refined devices on the market today. However, they are not without some errors, but this should not make you fail to get the best out of your handset or even stop searching for a solution.
For instance, some Galaxy S8 and Galaxy S9 users reported to having with their Galaxy S8 music streaming whereby the music in question kept pausing or stopping altogether. If you are playing music on your Galaxy S8 or Galaxy S9 and it keeps stopping or pausing, then you can be sure that you are not alone in this. Indeed, your presence here does not seem like a good sign.
We know how it goes as well; your favorite song stops halfway through the playback or by the time you get to the end of the playback you have to turn the screen back on to get it back up. Simply annoying, right? However, you have to know that application crashes are a very common problem ever since the Android Flagship began covering the Android flagship phones. We always receive hundreds if not thousands of issues relating to applications closing on their own, when you expect them to at least do that.
If you happen to be one of the unlucky few to experience such errors, you cannot even think of letting things run this way. On the other hand, any music playback that is consistently interrupted by random pauses or even apps closing become a huge problem. To solve this as soon as possible, follow our below guidelines.
Solving the Galaxy S8 and Galaxy S9 music streaming stopping or pausing error
- One of the causes of music stopping or pausing may be as a result of some power saving settings. Go to Settings> Battery and ensure that the power saving mode is turned OFF. Alternatively, you could set to only start the power saving mode only when your Galaxy S8 or Galaxy S9 is low on power rather than immediately.
- You could also go to the Power Saving mode settings then toggle OFF “Restrict Background Data”
- Another trick that works more often than not is through going to SettingsàWi-Fi and hit “More” on the upper right, then choose to keep Wi-Fi always ON during sleep.
- Go to Settings Battery the hit “Details” under the app power saving mode then select your music app and press on it to select DISABLED
Certain firmware-oriented troubleshooting procedures also solve the issue, so if necessary, do not hesitate to wipe the system cache directory. Here is a detailed procedure:
- Power OFF your Galaxy S8/S9 device
- Hit and hold the Home and Volume Up keys simultaneously then hit and hold the Power key. When the Android logo shows on the screen, release the Power key but keep hold of the Home and the Volume Up keys. Release the 2 buttons and leave the phone for around 30-60 seconds.
- Use the Volume Down key to highlight “Wipe cache partition” then the Power button to select it
- Highlight the option that says “Yes” using the Volume Down key
- Then highlight “reboot system now” then press the Power key to select it
- Your Galaxy S8 reboots and you only have to hope the problem is gone.
The presence of some corrupted data or files might also be a cause of your problem. As such, do not hesitate to perform a hard reset on your smartphone before you can think of sending your Galaxy S8/S9 up for checkup. However, you will be required to first back up all your important information before performing the reset to prevent any data loss as a result of the process.
In case you have a mounted micro SD card, you could transfer some files into it as well then remove it. This guide will take you through each step that has to be taken.