When the Samsung Galaxy S9 or Galaxy S9 Plus slow speed internet is showing, we know what you think. It’s either the device itself experiencing some troubles or your internet connection. But more than finding the exact culprit, you probably want to get over it. Not being able to access the content of your Facebook or Twitter account, not to mention any other app that requires an Internet connection – it all must be very upsetting. The web pages are taking minutes to load up some content… And when they do, you have the unpleasant surprise of discovering that information is missing, some photographs can’t be displayed, and so on.
To confirm your suspicions, indeed, the causes may relate:
- To the network: very low signal, weak wireless network in itself, network congestion;
- To the website or the app itself: too much traffic, outdated software versions in use, full cache;
- To the device itself: insufficient memory, apps running secretly in the background, bad firmware update or data speed limit outreached.
If you’re absolutely sure that none of these is the root of your Samsung Galaxy S9 and Galaxy S9 Plus slow internet speed problem… We suggest you don’t give up, just yet!
Turn Off The Wi-Fi Connection On Galaxy S9 And Galaxy S9 Plus
As long as the Wi-Fi isn’t disabled, the phone will constantly try to find and to connect to such a network. This attempt at protecting your mobile data can have the major downside of keeping the device on a very weak, distant Wi-Fi signal. You see an active connectivity but you don’t realize that the connection is the cause of the slow internet speed. To make sure your Samsung phone won’t do such a thing, or, in any case, to make sure that this isn’t the real cause of the problem here, make sure you’ve turned off the Wi-Fi.
- Head to the section with general settings, using the gear icon from the Notification Drawer;
- Once the menu shows up, navigate to Settings >> Connections;
- Under the Connections tab, locate the Wi-Fi feature and select it;
- Make sure that its status (the toggle that enables or disables it) is set to Off.
Clear Cache On Samsung S9 And Galaxy S9 Plus
If the slow internet continues to manifest even when you’re on mobile data, complete a wipe cache partition. That should fix it without jeopardizing your personal information, which is safe and sound, remaining on the device. This isn’t a reset, so, you can be sure that media files and everything else won’t be removed. To better understand what this means and how to proceed with it, study our short guide on how to clear the cache on Galaxy S9 and Galaxy S9 Plus.
Make Sure You Have No Malware On Your Phone
The next step following the cache wipe would be a malware scanning. Malware and virus infections have this effect on your smartphone so, check the Play Store for a decent scanning app. Only settle for an app with good reviews and ratings, to make sure that you can rely on its results. If the scanning will pinpoint some malware, put into practice these cleaning instructions for cache & data on the S9/S9 Plus. We don’t have to say it, but you know it yourself: when clearing cache and data doesn’t work, you must factory reset the S9/S9 Plus.
And when you’re really out of luck, let the tech guys come up with a solution for Galaxy S9 and Galaxy S9 Plus slow internet speed!