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Frozen Galaxy S8 Or Galaxy S8+ Plus – How To Reset It

A frozen Samsung Galaxy S8 or Galaxy S8+ Plus, that doesn’t want to do anything, can only wake up through a factory reset. This measure is actually more common than you’d think, for a wide range of other problems or for anyone who wants a fresh smartphone with clear settings, just as if it was now taken out of the factory.

So, in today’s article, we are going to show you how to factory reset a Galaxy S8 or Galaxy S8+ Plus, from the menus as well as from the hardware keys. Next time your device freezes and stops responding to any command, you will know what you have to do.

The problem with this factory reset is that it will erase all your data. If you don’t have a habit of backing up data frequently, you will probably make it your habit from now on.

If there’s even the slightest chance that the device responds to some kind of commands, try to backup data by going to the general Settings and tapping on Backup & Reset. The process, from there, is automatic.


Frozen Galaxy S8 – factory reset with hardware keys

With an unresponsive touchscreen on Galaxy S8 or Galaxy S8+ Plus, you obviously cannot start accessing menus. But there are also instances when you just can’t remember your unlock code and, consequently, you cannot access the phone. That’s also a great context for you to do this trick with the hardware keys tap and hold combination:

  1. Turn off the smartphone;
  2. Get the phone into Recovery Mode;
  3. Wait for the Android icon to show on the display and release buttons;
  4. Switch to the Volume Down button and head to the Wide Data/Factory Reset option;
  5. Switch to the Power button and select it;
  6. Switch back to the Volume Down button and highlight the Yes – Delete All User Data;
  7. Confirm with the Power button;
  8. Wait for the Galaxy S8 or Galaxy S8+ Plus to restart.


When the Android OS reboots, the device will be as new and you can start configuring it and using the backup that you have initially created.


Working Galaxy S8 – factory reset from the menus

If your smartphone is still working, you can access it and you can use the touchscreen, you’re lucky enough to be able to perform a backup right before initiating the reset. After that,

  1. Head to Settings;
  2. Tap on Backup And Reset;
  3. Look for User And Backup;
  4. Tap on the Factory data reset from there;
  5. Select the Reset device option;
  6. Select Delete All;
  7. Wait for the process to finish and the smartphone to reboot.


When it’s all done, your Samsung Galaxy S8 or Galaxy S8+ Plus should work smoothly, without any other freezing problems.

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