Feel like your Samsung Galaxy J7/J8/J9/J6/J5/J4/J3/J2/J1 didn’t activate correctly? The best thing to do is to get in touch with your carrier and ask professional support. Verizon, Sprint, AT&T or T-Mobile, the steps are similar for troubleshooting this issue but it is still recommended to let the pros handle it.
Activation is a generally simple process that takes place between your Samsung smartphone and its servers. When you can’t get it done, the problem may be either with the servers or with the device itself. With the servers, you’re usually looking at a temporary unavailability. With the phone, it doesn’t have to be something wrong with it, but maybe the servers just cannot recognize it, for whatever reasons. Below, you have a short selection of effective things that you can try on your own, before asking help from the carrier.
Restart the Samsung Galaxy J7/J8/J9/J6/J5/J4/J3/J2/J1
If you can’t recall when did you do this last time, you’d better do it now. Restarting a smartphone is something we are all advised to do every now and then, just for control – to refresh some processes and apps or to prevent bugs or glitches from manifesting. If perfectly functional devices can be restarted every now and then, a phone that doesn’t seem to activate must be restarted right away. You’d be surprised to find out how many activation issues you can skip with this simple step. Try it and, in the event that it won’t work for you, you still have two more options to go with. Read one and one of them will eventually fix your stubborn problem.
Connect to a new Wi-Fi network
Your Samsung Galaxy J7/J8/J9/J6/J5/J4/J3/J2/J1 needs any kind of connection to the server. If you’re using your local Wi-Fi network, its settings could actually block this connectivity. You cannot test this option other than by simply connecting the device to a different Wi-Fi network. Do that and see if you’re still having activation problems when relying on a different network configuration.
Restore everything from the device
As a last resort, factory reset your Galaxy J7/J8/J9/J6/J5/J4/J3/J2/J1. With this option, you’re not just getting rid of whatever is blocking your activation. You also enjoy a fresh start, making sure that the smartphone will work better when it starts from scratch. Back up your files or only the information you want to save and then navigate to the Settings menu, at the Backup & Reset section. The steps and the options available in there are pretty straightforward.
Let us know what helped you activate Samsung Galaxy J7/J8/J9/J6/J5/J4/J3/J2/J1, eventually!