Do you own a Galaxy S8 and after performing a software update, you keep on getting an error message that says “Unfortunately, IMS service has stopped” which appears every three seconds after dismissing it. Well, you should be very worried because this is a common problem that is not only happening to you.
In most cases, new software updates come with some problems of sorts instead of only fixing firmware issues. Initially, you might think that this issue with the software update will only affect the IMS service, eventually; some apps also get affected by this same problem. This will happen especially if these apps are using the same service which could also lead to these apps crashing or lagging.
It is high time you stopped the habit of procrastinating dealing with some issues and start solving issues now.
Solving the ‘Unfortunately, IMS Service has Stopped’ Error on Galaxy S8 and Galaxy S8 Plus
To begin with, you need to isolate the problem by booting your Galaxy S8+ Plus in the Safe Mode and then try composing a text message and wait to see if the same error pops up. To do this, follow the steps below;
- Simultaneously press the power and volume down buttons for some seconds
- Release the power button as soon as the Samsung logo comes on the screen, however, do not release the volume down keys
- Your phone will boot up as normal after which you will get a prompt asking you to unlock the phone.
- If you see a text mode in the bottom-left corner of your screen then you can be assured that the phone booted successfully in the Safe Mode
- You might have to clear the cache and Messages App data if the error still shows up in the Safe Mode.
- You should also try to check third party messaging apps that you recently installed on your smartphone. Disable such apps and reboot your phone to check if the problem has been fixed.
- The last painful resort is to perform a master reset on your Samsung Galaxy S8 or Galaxy S8+ Plus smartphone. With all the previous steps failing to fix the problem, you have no choice but to perform this procedure. For more help regarding this procedure, read this guide on how to Hard Reset the Samsung Galaxy S8. Remember not to forget any preparatory steps if you want the procedure to go on smoothly.
After you follow the steps above, you should know how to solve “Unfortunately, IMS Service has Stopped” error on Samsung Galaxy S8 and Galaxy S8+ Plus.