SamsungTech

Galaxy S8 And Galaxy S8+ Plus: How To Fix Frozen Or Unresponsive Phone

In the past, we would fix freezing issues by pulling the battery and starting the phone again. Today things are different. Your Samsung Galaxy S8 is designed with the battery inbuilt so restarting it manually is no longer possible.

In some cases it might be possible to hold the power button for a number of seconds to switch the phone off. If this does not work, below we details how you can get you phone rebooted and working just as it used to. Follow these steps to proceed.

 

How To Fix Frozen Or Unresponsive Galaxy S8 And Galaxy S8+ Plus:

  1. Try holding down the Volume Down button and Power button
  2. Samsung have made this command a shortcut to rebooting the phone.
  3. It can take up to 7 seconds for the system to accept the instruction.
  4. When it does, it will turn off. You should then wait for it to come back on.

 

When this has been completed you should find the phone far more responsive and just as it was when you first bought it. The actions above effectively turn your phone back to the state it was in when it left the factory. So if it still shows signs of malfunction, there is a deep rooted issue within the phone’s makeup.

You may need to take it to a trained technician to have it looked at by an official Samsung repair professional. If it is proven defective, they may be able to offer you a repair or a direct replacement.

 

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