You may have recently purchased the Samsung Galaxy S8 or Galaxy S8+ Plus and you are running into issues about not getting messages on your device. There are also rumors that people are having problems with not getting SMS or text messages from other iPhone users. You can use separate methods in order to solve the problem of not receiving text on Galaxy S8 or Galaxy S8+ Plus.
The first problem is not being able to get SMS or text messages from other iPhone users to your Galaxy S8. The other problem is that you are not able to send SMS or text messages to people that use non-Apple smartphones such as Android, Blackberry, or Windows.
The problems that you are having on your Galaxy S8 usually happen when you are transferring the SIM card from your iPhone to your Galaxy S8 and Galaxy S8+ Plus once you have used iMessage. iMessage will still be used by other users that can use it if you forgot to turn iMessage off you have used the SIM card on your Galaxy S8. We will show you how you can fix getting messages on the your Galaxy S8.
Fixing the Galaxy S8 Can’t Receiving Messages:
- The SIM card that was in your Galaxy S8 should be put back into the iPhone.
- You should use LTE or 4G that you can use by connecting your phone to one of the data networks.
- Go to the Settings, then go to Message, and then have iMessage turned off.
The best option for you is to turn iMessage off on your original iPhone but if you cannot find it you should navigate to the Deregister iMessage page and disable iMessage. Navigate towards the bottom of the screen once you find yourself at the page for Deregister iMessage and choose the option of “no longer have your iPhone?.
You will be able to put in the phone number is the section provided and choose the region and the choose to Send code. Submit the code once you have put it in the section that says, “enter confirmation code”.
You will be able to now get text messages on the Galaxy S8 and Galaxy S8+ Plus from other iPhone owners.