Are you having problems with a front camera defect on Samsung Galaxy S9 or Galaxy S9 Plus? Just because the front camera of your Samsung Galaxy S9 has a lower configuration compared to the back camera, it doesn’t mean it won’t do a great work. You try a couple of selfies and see for yourself! But if you’ve been there, done that, and now you’re just sad because you can’t seem to make the front camera work, worry no more. We have a couple of suggestions for you and, one way or another, you’re going to enjoy that 5 megapixels resolution camera sitting just right from the earpiece in no time. First things first, you have to identify the nature of the problem of the front camera defect on Galaxy S9 or Galaxy S9 Plus.
As you probably know, taking pictures with the camera app of the Samsung Galaxy S9 involves using both a hardware camera module and its associated camera app. One of these two is clearly at fault when the Galaxy S9 and Galaxy S9 Plus front camera seems damaged and you can test it quite easily:
- Go to the Phone app and launch it;
- Swipe to the Dialer pad, where you can manually type in any number you need;
- Use this code: #0*#;
- Wait for the device to access this secret Service Menu, where you should see a group of gray tiles – each of those tiles is associated with a particular hardware test or a set of hardware information;
- Identify and select the Front Cam gray tile;
- That should launch the camera app for you, in the Service Mode, and display the image you’re trying to capture or… not display anything.
Now, the interpretation of this Samsung Galaxy S9 and Galaxy S9 Plus front camera test is very simple:
- If you can’t see anything, you clearly have a problem with the camera module, otherwise said, a hardware problem that needs the intervention of an authorized technician.
- If you can see the images through the camera lens, it means that you’re having a software issue with the camera app. This means you could try to uninstall and reinstall it, to clear its cache, or even to test with a third-party camera app.
As long as you can test the actual cause of the Samsung Galaxy S9 and Galaxy S9 Plus front camera defect, you’re minutes away from making the right choice and fixing it!