We’ve been receiving complaint that Samsung Galaxy S9 and Galaxy S9 Plus have charging problems. And the main issue they complain about is that their device is not charging or when the device is fully charged, it won’t switch on or problems about old battery. So as to solve this incessant charging problems on Galaxy S9 and Galaxy S9 Plus, we’ve decided to put you through on how to can find a solution to it yourself.
Fixing the charging problem on Galaxy S9 and Galaxy S9 Plus
List below are some of the issues that makes your device not to charge on Samsung Galaxy S9 and Galaxy S9 Plus:
- Some phone’s connector might be pushed when the phone is broken or bent, and this won’t make the charging port to work;
- When your device is malfunctioning;
- Damaged battery;
- Broken or bad charger or cord;
- At times the problem might be due to temporary phone.
Resetting Samsung Galaxy S9
The charging problem might be resolved by just rebooting you’re your device’s software. If the charging issue is resolved through this method, it might only work for a while. The guideline on how to it can be seen here.
It is very important that you check your charging cable very well and ensure that it’s working adequately. Because if your Galaxy S9 cable is damaged, it won’t charge your phone. You might try use another cable in place of your own to test. But if it does not work still, you can then proceed to buy new charger for your Samsung Galaxy.
How to resolve the issue of Galaxy S9 that doesn’t turn ON when charging
You might have encountered issue with charging your new Samsung Galaxy S9 and Galaxy S9 Plus. In some cases, some people’s device can’t be turn on after it might have been fully charged. We’ve look critically at this problem, and have listed the ways by which you can resolve this charging issue on your Samsung Galaxy S9 and S9 plus.
Safe Mode Boot
When you boot your device to “safe mode”, it will only run on the pre-loaded apps. After the booting, you’ll be able to see the list of apps that are giving you issues. Go through the following procedure to carry out this operation:
- Press down and hold the power button at the time;
- Once the Samsung screen comes up, release your finger from the power button and then hold on to the down volume button;
- The Safe mode will be written on the left side of your screen after your device might have been restarted.
How to use the Power button
Ensure that your power button is working properly, you can do this by merely pressing the power button several times on your device before you proceed. If after performing the above task and your phone is yet to turn on, then go through the other guidelines listed below.
Wipe Cache Partition or Recovery Mode Boot
When you boot your Samsung Galaxy S9, then you’ll have full access to the recovery mode. You can learn how wipe off cache on your Galaxy S9 by going through the following steps.
- At the same time hold all three buttons of the Home, power and volume up buttons.
- Make sure you hold those buttons down, but when the phone eventually vibrates and the system recovery option shows up, you can then release the power button.
- You’ll see “Wipe Cache Partition” as part of the option, press the volume down button to access it and the power button to open it.
- This action will clear your cache partition, and so your device will automatically reboot.
How the Slow charging issue of Samsung Galaxy S9 can be fixed
You should first confirm that your USB cable is working properly and can charge your device. Amazon.com is an online marketplace where you can get an authentic charging cable for Samsung Galaxy S9. Meanwhile, you shouldn’t be in a haste to get new charging cable after you might have tested another cable for your device and it doesn’t charge. It’s advisable for think of ways by which the slow charging issue of your device can be stopped.
Closing Background Applications
In some cases the slow charging issue of your Samsung Galaxy S9 can be attributed to the background apps. The following steps will teach you on how to close the background apps of your device:
- Press down and hold the home button till the list of recently used apps appears;
- Open the task manager and click on the “End all applications” option;
- Open the “RAM” option present at the top of the screen and clear all memory on your device.
Uninstalling the Third Party Apps
IF the issue still persist and left unresolved after going through all the above steps, then it might be due to some lingering bugs on the software of your Samsung Galaxy S9. It is advisable that you uninstall all your third party apps and see if the charging issue of your device is resolved.
And if you want to uninstall apps on your Galaxy S9, then you have to turn on the “safe mode” first. Since the battery is not put to use, your device will charge at a very fast rate. Press and hold the power button and the volume down simultaneously until the “Samsung Galaxy S9” is displayed on the screen, this will automatically turn off the safe mode. Ensure that you device restarts before you remove your hands on the keys. Make sure the “safe mode” message pops up on the screen before you release your hand from the keys.
IF you want to uninstall the third-party apps from your device, then open the app menu, tap on settings, click on more option and then select application manager, tap on downloaded apps, from the list of the downloaded apps, choose those ones you wish to uninstall, after which you press OK. Press down the power key and select restart and then okay to turn off the “safe mode”.