Some owners of the Samsung Galaxy S6 and Galaxy S6 Edge have said that their Galaxy S6 keeps crashing and freezing. This has been reported to happen to people no matter the type of app they have running on their Galaxy S6 or Galaxy S6 Edge. Don’t worry, below we’ll teach you how to fix Galaxy S6 crashing and freezing issue.
It’s possible that the Galaxy S6 freezes for several different reasons. It’s recommended that you first update your Galaxy S6 or Galaxy S6 Edge to the latest software update before completing any of the steps below. After you’ve updated your phone, and different apps continue to crash your Galaxy S6 or Galaxy S6 Edge, then follow the directions below to fix Galaxy S6 from freezing and crashing.
It’s due to a lack of storage space
It’s possible that the reason your Galaxy S6 freezes is because of the unstable app could possibly not have enough memory on your phone to work correctly. It’s recommended to uninstall any unused apps and possibly deleting even some media files to create extra memory space on your smartphone.
Another problem that could cause this issue is when you don’t restart your Galaxy S6 or Galaxy S6 Edge for a few days. When you don’t do this, some apps freeze and crash randomly. You can fix this problem by just turning off the Galaxy S6 and then back on. If this doesn’t help with the problem, these complete the instructions below:
- Turn on your smartphone.
- Tap on Apps.
- Select Manage Applications.
- Tap on the app that keeps crashing.
- Tap on Clear Data and Clear Cache.
Delete bad apps to fix crashing problem
It’s also very common that you may have a bad third-party app installed on your smartphone that causes your Galaxy S6 or Galaxy S6 Edge crashes. It’s recommended that you read reviews of the app that you’re having problems with on the Google Play Store and see if others users are also having the same issue. If the developer hasn’t fixed the app after some time, it’s recommended to delete the problematic app.
Factory reset Galaxy S6 or Galaxy S6 Edge
The final solution we can provide if none of the methods above worked to fix the Galaxy S6 from crashing, is to complete a factory reset. You should know that before you go to reset your smartphone, you could lose all apps and saved data and it’s highly recommended to back up your device prior to performing the reset.