Some users report that the screen of their Samsung Galaxy S20 or S20+ Plus does not turn on. It stays black and does not show anything even though the buttons’ light is displaying as usual. This is one of the main problems users of these smartphones face.
In some of these cases, a common solution that most people recommend is connecting the smartphone to an electric power outlet. People assume the issue occurs because the device’s battery has run out. Many things could cause this problem. We are going to provide you with other solutions to resolve this issue of the screen not turning on.
How To Fix Galaxy S20/Galaxy S20+ Plus Screen Wont Turn On
Check the Power Button
First of all, we recommend that you confirm that your power button is working perfectly. To do this, you should press the button a couple of times. If the issue remains unsolved, follow the instructions below to resolve the issue of Galaxy S20 or Galaxy S20+ Plus screen not switching on.
Boot the phone in Safe Mode
To know which application could be responsible for the issue, switch on the device in “Safe Mode.” The reason is that the device will make use of pre-loaded apps when turned on in this mode. Follow the steps below to know how to do this.
- Press and hold the power button
- Let go of the power button once the screen shows up. Alternatively, press the power button while holding the Volume down key.
- As your phone restarts, Safe Mode text will be shown on your device near the bottom of the screen.
Access Recovery Mode and Wipe Cache Partition through Boot Feature
The instructions below will show you how to use the boot feature once you get into Recovery Mode.
- Put the phone in Recovery Mode
- When the device vibrates, quickly release the power button. Keep holding the other two buttons till the phone shows Android System Recovery
- Use the Volume buttons to scroll down and choose “Wipe Cache Partition.” Activate it using the power button.
- After the cache partition is deleted, your Samsung Galaxy S20 or Galaxy S20+ Plus is going to reboot automatically.
Look for Technical Advice
We suggest that you go to the Samsung Galaxy S20 or Galaxy S20+ Plus shop closest to you if the options listed above refuse to work. If an experienced technician says that the device has developed faults, then you may have to replace it. However, this issue usually results when the button is faulty or malfunctioning, and replacing the button usually resolves the issue of the display not turning on Galaxy S20 and S20+ Plus.
After you follow the steps above, you should know how to fix Galaxy S20 or Galaxy S20+ Plus screen wont turn on.