If you own the new Galaxy from Samsung, you may want to know how to fix Galaxy S7 and Galaxy S7 Edge freezing and crashing. This is a common problem that many people face and below we’ll explain some of the reasons that are causing this and how to fix it.
The main reason that your Galaxy S7 freezes and crashes could be because of the need to update the software on your smartphone. Other times specific apps have bugs that cause your Galaxy smartphone to crash randomly when everything was working perfectly before. Read the guide below to learn how to fix the freezing and crashing problem on Galaxy S7 and Galaxy S7 Edge.
Delete bad apps to fix crashing problem
It’s first suggested to delete bad apps that you download from the Google Play Store. You should read reviews of that app and see if others are having the same problem with that app. Since Android can’t control what’s going on with that app, you should delete it until the app has been fixed.
Factory reset Galaxy S7 and Galaxy S7 Edge
If you can’t figure out if an app is causing your Galaxy S7 or Galaxy S7 Edge to freeze and then crash, it’s suggested to factory reset your Galaxy smartphone. You should know that when you do this, all files, contacts and photos will be deleted if you don’t backup your Galaxy before. You can read this guide on how to factory reset the Galaxy S7 and Galaxy S7 Edge.
It’s also common for your Galaxy S7 or Galaxy S7 Edge to crash without restarting your phone after a few days of usage. This happens because the app may keep crashing from a memory issue. When you turn off and on the Galaxy S7 or Galaxy S7 Edge, it should solve the issue. If it doesn’t help your problem, then follow these steps:
- Turn on your smartphone.
- Tap on Apps.
- Select Manage Applications.
- Select the application that keeps crashing.
- Press on Clear Data and Clear Cache.
After you follow the steps above, you should be able to fix Galaxy S7 and Galaxy S7 Edge freezing and crashing problem. There could be several different ways to fix this problem, so make sure to try all of the solutions above to see if it helps solve the issue.