Some Samsung users have noticed that their devices, such as the Samsung Galaxy S8, are not charging because the battery temperature is too low. This is a safety feature that has been added to the S8, but it can be frustrating when you need a quick charge.
This problem often occurs when the outside temperature is too low. A message will appear on your Galaxy S8 that reads “Charging paused: Battery temperature too low” when a user tries to charge their devices.
Because Samsung devices, and most other smartphones, use Li-ion batteries, the device cannot charge unless it is higher than 4°C.
Sometimes the battery can actually be below 4°C, but many users have found that the real cause of this issue is related to a problem with the thermostat that measures the temperature of the battery. In this case, you may be able to solve the issue and get your Galaxy S8 charged again.
One great method to fix this problem in the future is getting a cooling and venting performance phone case from Amazon. This will ensure that your smartphone will never overheat again in the future.
Use the information we have provided below to fix your Galaxy S8 charging problem.
Whilst your device is plugged in and charging, attempt to turn off the device. We’ve found this usually works as a great workaround for fixing the issue. The software cannot load and the “Charging paused: Battery temperature too low” message can’t appear when the device is switched off.
Alternatively, you could attempt to fix the device by purchasing and installing a new USB charging board. With a new USB charging board, your Galaxy S8 should be able to read the temperature of your battery correctly.
If you do purchase a USB charging board, you’ll need to carefully open your device. Once it’s opened, you’ll need to disconnect the old USB charging board, then put the new USB charging board in place.
Please note: You may want to find a guide to follow steps for replacing the USB charging board. Once you’ve finished, you can boot up the Galaxy S8 and the issue should be fixed.
If you’re not confident about fixing the Galaxy S8 yourself, you could claim the warranty on your device if it is still active. By sending it to a Samsung Service Center you may be able to get your Galaxy S8 repaired for free.
Alternatively, you may need to visit a qualified smartphone technician to fix the problem for you.