The email app is one of the most crucial things in your Galaxy S9 or Galaxy S9 Plus, so it will require immediate attention in case it fails. If you are unable to check your emails, don’t panic as there also other Samsung users that are peddled with such a situation that email not working on Galaxy S9 and Galaxy S9 Plus
Some people often complain that they are unable to delete unwanted received emails, while others complain that receiving any email is a big problem.
It is easy to suspect either the email app or the device has a problem. The solution to an email app failure is to test with another app and see, whether Outlook, Gmail, Mailbox or any app of your preference.
If you test and find the other apps work while yours still refuses to work, just don’t give up yet as there are other things you can try to salvage the situation of Samsung Galaxy S9 and Galaxy S9 Plus email not working :
- Try first to delete the email account from your Samsung smartphone. Afterwards, reboot the whole device and then, reinstall the old email account from scratch to see how things go.
- For work-related problems, visit the IT department and inform them about the problem. Inquire about what you could do so that your phone can receive the work-related emails instead.
Wiping the cache partition is another useful alternative you can try out. To do this, power off the phone and then tap the 3 buttons, Power, Home and Volume up. Hold them firmly till you see the android icon and later the recovery menu text appear on the smartphone’s screen. After accessing the menu, you will have to use the power and Volume down keys to highlight the wipe cache partition option to initiate the process. Afterwards, you will have to select the Reboot System Now option.
In case you still fail after trying all these, try doing a factory reset after backing up everything. Such a solution will surely eliminate all the email not working problem on Samsung Galaxy S9 and Galaxy S9 Plus phone.