The excitement of getting a picture attached to a text message on Samsung Galaxy S9 and Galaxy S9 Plus… We get it, but we want you to know that if you can’t actually download it and see its content, it doesn’t have to be an irreparable problem.
You hit the download button and it gets stuck on downloading? Even worse, it acts as if you didn’t even use the download option?
- Try to simply restart the device before you do anything else;
- Forget the Wi-Fi, make sure you have the mobile data turned on;
- Check the APN settings, online or through the customer support line;
- Bring it back to the factory settings and reconfigure the device.
By simply restarting your phone, you could have the surprise of being able to download text message attachments on Galaxy S9 and Galaxy S9 Plus afterward. And since it’s the simplest option that we can recommend you, you’d better start with it right away.
Mobile data activation, the next best thing you can try, is meant to rule out any potential problem with the Wi-Fi. Because even if you see the wireless connectivity active, you could still be having a poor Internet connection, hence your download problems. So, when the mobile data is on, the download should work if it was just a connectivity complication.
Assuming you’re still out of luck, time to check the APN. These settings instruct your Samsung Galaxy S9 on how to connect to the provider’s mobile data network. And you can see how you’re having the text message attachment download problem when these settings are wrong. To check it out, you can look up online for the appropriate settings. Or you can call the provider’s customer support line. On the phone, you should receive more detailed instructions and enjoy a bug-free connection afterward.
Unfortunately, the last resort is the factory reset. With this Samsung Galaxy S9 and Galaxy S9 Plus hard reset guide, you’ll be over with it in a few minutes. Back to using your Messages app, downloading the attachments on Samsung Galaxy S9 and Galaxy S9 Plus won’t be a problem anymore.