If the microphone of your Galaxy S9 or Galaxy S9 Plus would simply not work at all, at least you’d know what to expect from it. To make it more annoying, however, this kind of defect manifests differently and when you expect less. Forget that you can’t make proper calls, but you might discover you cannot take calls either because you or the other person can’t be heard clear enough. The microphone is playing you tricks, distorting voices and making you want to give up on the phone for good. Below we have info on fixing microphone problem on Samsung Galaxy S9 and Galaxy S9 Plus
It’s no news that such malfunctions can have software or hardware causes. As usual, we will focus on what you can personally handle, the software problems that vary from a particular glitch in a third-party app to a general firmware issue. If it’s a hardware malfunction involved, you will most likely have to talk to a professional Samsung technician about it.
Until then, however, let’s don’t assume the worst and actually do our best to fix Samsung Galaxy S9 and Galaxy S9 Plus microphone problem on our own, shall we?
The Main Reasons Why The Microphone Won’t Work on Galaxy S9 and Galaxy S9 Plus:
- Interferences with an accessory like the headphones or even the Bluetooth headset;
- A simple bug that asks for a 30-second break or so of the device;
- A malfunctioning third-party app that would require some tests in Safe Mode for confirmation;
- Some corrupted firmware or other software issues that can be fixed by wiping the device with a factory reset.
Aside from these four common problems, it could also be that the microphone got clogged with tiny residues. Dust, dirt or debris can pile up in there, through time, impairing its functionality. Try to gently clean up the microphone and look out for any improvements. Also, do not ignore the possibility of dealing with a software problem that asks for some kind of professional intervention.
Feel free to rule out the last two options, if you can, and let us show you how to deal with the four probable causes above mentioned for the microphone issue on Galaxy S9 and Galaxy S9 Plus.
Galaxy S9 And Galaxy S9 Plus Microphone Problems
We already mentioned the two most common accessories that can play tricks when trying to use your microphone. Whether it’s the Bluetooth headset or even the headphones you’re using during the conversation, there’s only one way to eliminate it. Disconnect that particular accessory and test if the quality of your voice call will change.
Galaxy S9 And Galaxy Plus S9 Plus Microphone Problems – Because Of A Minor Glitch…
The best part about minor glitches is that you don’t have to actually identify it. You can try an easier and more general approach instead, which is to simply turn off the device, remove its battery and SIM, and let it rest for 20 to 30 seconds. When you turn it back on, you might discover that the restart really improved the functionality of the microphone.
Galaxy S9 And Galaxy S9 Plus Microphone Problems – Because Of Some Third-Party App…
Third-party problematic apps, just like the minor glitches we suggested before, can be tested through a general method, booting into Safe Mode. If the problem disappears in this booting sequence, you know you have to hunt down the third-party app that is to blame. That’s because these apps are blocked in Safe Mode, so you have a problem associated with the normal running mode. You can eliminate them one by one, starting from the most recently installed apps; or you can give up on everything and reinstall them one by one, seeing which one is triggering the microphone problems. Still, how do you boot into Safe Mode?
- Shut your phone off;
- Let is turned off for 30 seconds and then start long pressing the Power button;
- Let go of that button once the name of your smartphone is displayed on the screen;
- As soon as you’ve released the Power button and saw the Galaxy S9 or S9 Plus label, long press the Volume Down button;
- Keep holding the latter until the restart process finishes and the bottom of your screen is already displaying the Safe Mode label;
- At this stage, you can release the volume button and start using the device, as usual, testing if and how the microphone works.
Galaxy S9 And Galaxy S9 Plus Microphone Problems – Because Of Corrupted Firmware…
Feel free to suspect this one in case you’re getting the same malfunctions even in the Safe Mode. This time, to fix it, you must boot into Recovery Mode and use one easy to find menu available in there – the Wipe Data / Factory Reset option. Here’s how to factory reset it, after you’ve backed up the data you don’t want to lose:
- Again, power off the phone;
- This time, tap and hold on the Home and the Volume Up keys, at the same time, until the blue Android screen starts loading;
- Next, you’ll be redirected to the Recovery Menu, where you can let go of the two keys and start navigating from the Volume Down and the Power keys;
- Go to the Wipe Data / Factory Reset option with Volume Down and select with the Power key;
- Confirm with the same two keys, by selecting the Yes option when prompted;
- Within a few seconds, you’ll be able to tell that it’s all, over once the yellow message appears at the screen’s bottom;
- Leave this mode with the Reboot System Now option.
The final step will restart your phone and make it reboot in Safe Mode. Needless to say, for persistent microphone problems with Samsung Galaxy S9 and Galaxy S9 Plus, a technician will take it from there!