The No Service error – that occurs on Samsung Galaxy Note 8 and Note 9 devices more often than you’d expect – is something you’re right to fear of. No service means just that – no voice, no text, no data service, which also means that your smartphone is pretty much useless until you fix it.
If you think of it, other than using the smartphone to connect to a wireless network, there’s nothing else you can do with it. This error suggests that the device doesn’t recognize your SIM card – or in any case doesn’t connect your card to the mobile network – and your options are extremely limited. To get over it and return to using your cool phone, we can suggest you a couple of things.
We’ve discussed a similar topic before, in an article on how to restore the IMEI number to fix the no-signal error. Reading it – for the first or for the second time – should prove useful but, after that, proceed with our instructions from below.
The first thing you should suspect is that you no longer have the radio signal turned on. You don’t have to blame anyone for intentionally disabling it because it can shut off automatically when Wi-Fi or GPS issues interfere.
To move on to the actual solutions, expect to read in the following lines about the top 3 most common fixes:
- Try a run ping test from the service mode
- Restore the null IMEI #
- Use another SIM card
To fix the Galaxy Note 8 and Note 9 “No Service” error…
- Open up the Dial Pad;
- Type the following code and then wait (*#*#4636#*#*);
- When the Service Mode launches, select the Device Information (you could also find it listed as Phone Information);
- Select the Run Ping test;
- Tap the Turn Radio Off button;
- Reboot the device.
To fix the IMEI number and gain network access…
We recommend you, before anything else, to go through this tutorial with the steps to restore a Null IMEI # on Galaxy and fix the “Not Registered on Network” issue. This is an extremely useful reading for any Samsung Note owner out there. Plus, it will help you establish if your phone’s IMEI number is null, or corrupted, or what to do about it.
When nothing worked, change the SIM card
When you can tell for a fact that the IMEI # has no problems whatsoever but the error persists, it cannot hurt trying a different SIM card. After all, the “No Service” error on Samsung Note 9 and Note 8 can be triggered, as suggested in the beginning, by a SIM that isn’t recognized within the network. Try a different SIM and the problem will go away!