Samsung’s new flagship device Samsung Galaxy S8 and Galaxy S9 is continuing the great year that they had before. The phone manufacturer has changed the quality and design such as greater battery life, better camera, expandable storage, and better processor.
However, there may be some problems with your Samsung Galaxy S8 or Galaxy S9 just like any other smartphone. Some problems are that your Volume buttons and Power buttons are not properly working. It could be an issue with the hardware but could also be some problems with the software. You can try some steps below in order to solve your problem. Take a look at the steps in order to fix the Volume buttons and power buttons on Samsung Galaxy S8 or Galaxy S9 from not functioning.
Solutions for the Samsung Galaxy S8/S9 volume and power buttons not functioning well
The best method you can use is to click and hold the Volume and Power button simultaneously for a couple of second that will have the Galaxy S8/S9 restart. The problems for your device should no longer be there once the device turns back on.
This option is probably the simplest. There are lots of reports from people that the cause of the problem is from Car Mode. Try to toggle Car Mode off to fix the problem from the setting and see if this fixes your issue.
Like we said before in the guide, the reason why you are having problems with the volume button and power button not working is because there could be a software issue for the Samsung Galaxy S8/Galaxy S9. You need to check if the software on the Samsung Galaxy is actually updated. To check this, you need to go to Settings, then go to About device, then go to Software updates.
There have bee some reports that apps are causing the problems. If you can remember if your problem started once you have the app installed. If this is the case, you might need to uninstall your app that is the root of the problem. You might also try to boot the device in to safe mode, as all the third party apps will be turned off in safe mode. If the phone works after that, the apps is the cause of the issue. You can also try to uninstall apps individually until your problems are fixed. You can also try to perform a factory reset.
Take a look below in order to boot the Samsung Galaxy S8/ Galaxy S9 to safe mode:
- Make sure you turn off your phone.
- Click and hold the Power button until you see the logo of Samsung shows up.
- You can click and hold the button for Volume Down once you have released the button for Power.
- The restarting of your phone will happen until you hold the button.
- You will see in the lower left of your screen that a Safe Mode will show up.
- Click the Power button and click Restart to leave the Safe Mode.
If the steps above do not work, you can try to fix the problem by using the factory reset. Make sure you have backed up all of your files that you want to keep as once you do a factory reset, everything that is on the device will be erased such as apps, contacts, and your personal information. This can solve a lot of people’s problems. You can do a factory reset on the Samsung Galaxy S8/Galaxy S9 by taking a look below:
- Navigate to the Settings
- Click on “Backup and reset”
- Click the Factory data reset.
Once you use the steps above, your buttons should begin to work properly. If you are still having problems, you can try to talk to your retail store that you bough your phone from and ask them to replace it.