How To Fix Samsung Galaxy Note 8/Note 9 Freezing And Crashing

Every machinery that relies on an operating system will eventually experience some problems. Samsung Galaxy Note 8 or Note 9 may be one of the best in its market segment, but it doesn’t mean it is flawless. Many of its users might complain that the smartphone sometimes freezes and crashes. In rare instances, it may be a hardware problem with a malfunctioning component that messes the functionality of everything else.


More often than not, however, a freezing and crashing Samsung Galaxy Note 9 or Note 8 might be dealing with:

  1. Software incompatibilities – when you have an old OS version and you’ve just updated an app or the other way around;
  2. Problematic apps – it usually happens with the third-party apps that haven’t been properly developed and that are causing problems on the devices where they run;
  3. Memory outages or failures – when you have a memory glitch, usually due to the cache memory, that makes your apps crash;
  4. Lack of physical memory – when your device doesn’t have enough memory for an app designed to make use of more system resources.


Taking into account these five most common reasons why a Samsung Galaxy Note 8 and Note 9 may freeze or crash when running particular apps, we’d like to suggest you some practical tips. Here they are:

  1. Make sure that you are running the latest OS version and, if you don’t, install the update as soon as you can.
  2. Research the problematic apps to see if you notice a pattern of similar complaints among other users – you can do it in the Google Play Store, where you will also see when someone wrote a complaint. If it’s been a while, negative reviews keep coming, but the developer hasn’t interfered with a fix, you should get rid of that app. Learn how to delete apps from your Samsung Galaxy Note 8 and remove that app as fast as you can!
  3. Make yourself this habit of restarting the device at every few days. When the smartphone randomly crashes, also consider the option of clearing the cache. Launch the Apps section, identify the application that makes the Note 8 to keep crashing, and select the options labeled as Clear Data, respectively Clear Cache.
  4. To tackle a potential lack of internal memory, take some time and do a serious cleanup. Give up on anything you no longer need, from media files to infrequently used apps.
  5. Consider the ultimate solution that will erase all your data and all your freezing and crashing causes. Backup your device first and then, learn how to factory reset a Samsung Galaxy Note 8 and do it.


If it’s the latter, you’ll start from scratch with configuring all of your accounts, but at least you’ll be able to use your Samsung Galaxy Note 8 or Note 9 without interruptions.

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