If you’ve bought a Samsung Galaxy S7/S7 Edge/S6/S6 Edge/S5, you may have had the problem with the screen won’t turn on at one point or another. This has been reported to happen even when the Galaxy S7/S7 Edge/S6/S6 Edge/S5 buttons light, while the screen stays black. The common issue with the Galaxy S7/S7 Edge/S6/S6 Edge/S5 screen won’t turn on is that it fails to wake up and below we’ll explain some ways to fix this.
The first thing that is recommended is to connect your Galaxy S7/S7 Edge/S6/S6 Edge/S5 to the power to see if the screen not turning on issue is not because a lack battery power.
If that doesn’t work, then there could be a few different possibilities for the problem and below are a few different solutions to fix the Galaxy S7/S7 Edge/S6/S6 Edge/S5 screen problem.
Hit the Power button
One concept that is suggested to do before anything else is to hit the “Power” button a few times to make sure that there isn’t a problem with the power button. If pressing the power button doesn’t fix the problem, then continue below for a few other suggestions to fix the problem.
Boot to Safe Mode on Galaxy S7
You should know that when you go to boot your Galaxy S7/S7 Edge/S6/S6 Edge/S5 to go to “Safe Mode” it’ll only work with the pre-installed apps part of the phone. When you get the Galaxy S7/S7 Edge/S6/S6 Edge/S5 into Safe Mode, you’ll be able to check if the other third-party apps downloaded are causing the problem. You can do this by follow the instructions below:
- Press and hold the Power button
- When the Samsung screen shows up, release the Power button and start to hold the Volume Down button.
- While the phone is restarting, the Safe Mode text can be seen in bottom left corner.
Boot to Recovery Mode and Wipe Cache Partition
Below are instructions on how to get the Samsung Galaxy S7/S7 Edge/S6/S6 Edge/S5 into Recovery Mode:
- At the same time, press and hold the Volume Up, Home, and Power buttons
- Once the smartphone vibrates, then release the Power button, but still hold onto the other buttons.
- Wait until you see the phone go into Android System Recovery screen mode.
- Once this happens, use the “Volume Down” button, to go to “wipe cache partition” and use the Power button to select it.
- Once the cache partition is cleared on the phone, your Galaxy S7/S7 Edge/S6/S6 Edge/S5 will reboot automatically
Get Technical Support
If you’ve followed the recommendations above, but you’re still having problems with the Galaxy S7/S7 Edge/S6/S6 Edge/S5 not turning on, then it’s suggested to get your smartphone checked.
Take the phone back to the store that you purchased it from and have them attempt to fix. There’s a good chance that they’ll be able to the problem with your Samsung Galaxy S7/S7 Edge/S6/S6 Edge/S5.