What’s the point in having an internet connected Samsung Galaxy S9 and Galaxy S9 Plus when you can’t access email on Galaxy S9 or Galaxy S9 Plus whenever you need? Whether it’s a personal or a work account, not getting your emails in time, not being able to delete them, or having problems with the sync of the email account is unacceptable. That is why we thought you should know about the following solutions. The problem is not very common, but it’s a real burner when it happens to you, so, here’s how you can try to fix it on email not working properly on Galaxy S9 and Galaxy S9 Plus your own.
Top 4 Things You Can Try To Fix Samsung Galaxy S9 And Galaxy S9 Plus Email Problems:
- Let the pros take care of the problem, especially if it’s your work email;
- Try to erase that email account and reconfigure it from scratch;
- Try to use a different email app than the stock version;
- Try to wipe the cache on your Samsung Galaxy S9.
It goes without saying that the easiest way to fix a problem you’re not very familiar with is to let the pros do it for you. Like we said, if it’s the work email you’re having troubles with, get in touch with the IT department and see what they advise you to do.
If it’s a personal account, you can try to delete the login details and manually add the same email account all over again. The alternative would be to configure your account on a third-party app like Gmail, Mailbox or Outlook.
Last but not least, when your email isn’t working even after changing the app and refreshing the account, you can try to clean up the phone’s cache partition:
- Start by shutting off the device, completely;
- Then, simultaneously press and hold the Power, the Home, and the Volume Up keys;
- When the Android logo is displayed on the screen, you are about to enter the Recovery Menu and you can release the buttons;
- Use the Volume Down key to reach the Wipe Cache Partition menu;
- Once highlighted, you can activate it with one tap on the Power button;
- Within the next seconds, the cache will be deleted and you’ll have to use the same Volume Down and Power keys to activate the option labeled as Reboot System Now.
When the Samsung Galaxy S9 reboots into the normal running mode, the email should start working properly once again. If not, sadly, you might have to factory reset it…