Making calls or receiving calls, when any of these seems complicated on your Samsung Galaxy Note 8 or Note 9, looks like you’re experiencing some kind of sound problems. Such situations are more common than they should be, in the sense that some people complain they can’t hear the caller while others cannot be heard by the caller. There are conversations that just can’t be intelligible from the very beginning and conversations that start well but end badly and too soon.
Without trying to generalize anything, we have to say that there are various causes and various solutions on how to fix these Samsung Galaxy Note 8 and Note 9 audio problems.
If you are a more technical person, perhaps that booting the device into Recovery Mode will help you spot a more complex problem, run a factory reset or anything else that you have in mind. And just in case you need a little reminder, read this short tutorial with the steps on how to access the Galaxy Note 8 Recovery Mode.
Just the same, if you know what you’re doing and what the cache memory is, consider wiping the cache of the smartphone. This could solve your sound problems, so, read this second tutorial with steps on how to wipe the Galaxy Note 8 cache memory.
From the category of simple approaches, you can try the good old-fashioned restart, you can turn off the Bluetooth and watch for any changes, or you can even remove the SIM card and reinsert it after a few seconds.
Last but not least, you can also tackle your Galaxy Note 8 or Note 9 audio problems by trying to clean the microphone with compressed air. If any dust or debris is caught in there, this intervention should clean it all and help you overstep the audio not working problem on Samsung Note 9 or Note 8.