When the Samsung Galaxy Note 8 or Note 9 isn’t charging, a small tragedy is lurking from every corner. You can never tell when the battery will drain out right when you need it most and you will find yourself without any option to use your smartphone.
Don’t take this statement as a common problem among the majority of Note 8 and Note 9 users, because it’s not. Still, it can happen, and if it happens to you, you would want to know what to do about this charging issue.
The good news about all that is that you should be able to see it coming. When you plug the USB cable and the device isn’t working as it should, you will see a grey battery icon indicating that the phone, while connected to the charger, isn’t charging.
The causes can be various. Sometimes, though in rare instances, the Samsung Galaxy Note 8 and Note 9 is defective. More often, the charging unit or the cable is defective. If that’s the case, it can be an interrupted cable, a broken connector, some debris stuck in the area where it should connect to the battery and so on. If you’ve had this phone for a while, you shouldn’t ignore the possibility that the battery simply got broken. Or that the device has a temporary problem.
While taking into account the entire above, we’ve come up with a few quick troubleshooting options that should help you fix the Samsung Galaxy Note 8 not charging problem. Here they are!
#1 – Take a look at the USB port
As suggested above, there may be something interfering between the charging cable and the battery connectors from the USB port. Dust, lint, debris, dirt, whatever got stuck in that port might impair the connectivity and prevent the battery from charging, despite the fact that the cable is working just fine. Use a paper clip or a needle and gently move it around the port, doing your best to avoid damaging anything.
#2 – Change the charging cable
If the port seems to look fine, you need to verify whether a different charging cable will make a difference or not. First, try to borrow one from a relative or a friend and buy yourself a new one only after you have confirmed that this was the real cause for your Samsung Galaxy Note 8 or Note 9 not charging problem.
#3 – Reset the phone
In the event that you’re actually having a temporary problem with the smartphone, try a software reboot. This reset will do just that, allowing you to temporarily fix the problem. You have your detailed guide on how to do so, just here.
#4 – Take it to a Samsung technician
The Samsung Galaxy Note 8 and Note 9 charging problems may not be difficult to solve, but as long as it involves accessing the battery, it is always best to have an authorized technician handling it. Don’t postpone this moment, you’ll get here anyway, so, take action!