The first time you see your Samsung Galaxy Note 8 or Note 9’s Google Now app stuck on the Recognizing screen, you might be worried. If nothing happens after that, other than a message that says “Can’t reach Google at the moment“, you’re right to be worried. To top it off, if you notice that other apps that require an internet connection are just as slow – whether it’s Facebook, Instagram, Twitter, or anything else – you really have to do something about this problem.
Speaking of which, it’s a slow Wi-Fi connection problem, one that certainly impairs any web-related experience on your Note 8 or Note 9. We have some fixes, so, prepare yourself for some troubleshooting!
Essential checklist for fixing the Note 8 and Note 9 Slow Wi-Fi:
- Consider restoring the device to its factory settings;
- Use the Forget option and reconnect the phone to the same Wi-Fi network afterward;
- Initiate a router or a modem reset;
- Try the Static Connection type (if you had the DHCP previously set);
- Try to switch the DNS to Google’s Addresses;
- Edit the bandwidth settings of the router;
- Edit the broadcast channel of the router;
- Revise the security settings of your modem or router;
- Consider disabling the security of the router or the modem;
- Ultimately, call your internet service provider and discuss an upgrade for more speed and a larger bandwidth.
If you say that you have taken into account the entire above yet you haven’t been able to notice any improvements on your Wi-Fi speed, the time has come to complete a wipe cache partition. It sounds extreme, but it targets the cache memory alone, which means that nothing stored on the physical memory will be affected. With your photos, videos, messages and other data being safe, prepare yourself to boot into Recovery Mode. More on will be presented below.
A more general approach for your slow Wi-Fi problems on Samsung Note 9 and Note 8:
- First, power off the smartphone;
- Then, tap and hold the three main keys: Power, Home, and Volume Up;
- Wait until you feel the short vibration of the Galaxy Note 8 – that’s when the Recovery Mode was officially accessed;
- Within this mode, since you can’t use the touchscreen, you’ll have to navigate with the Volume Down key;
- Do that until you get to highlight the Wipe Cache Partition;
- Activate the option with the press of the Power key;
- Wait for it to finish and repeat the commands for the option labeled as Reboot System Now.
Usually, wiping the cache partition of your Samsung Galaxy Note 8 or Note 9 can fix a lot of problems, the slow Wi-Fi included. If it wasn’t your case, you’d better start considering some professional help.