As much as Samsung Galaxy Note 8 and Note 9 users complain about their slow internet lag on the device, there are a few options to tackle the problem on a less than professional level – meaning at home, with your own technical knowledge. If you suspect that there may be something wrong with how your internet works, pay attention to apps like Snapchat, Facebook, Twitter, Instagram, WhatsApp or YouTube – you get it, the kind of apps that have to load a lot of information. If you see it takes it a lot of time and photos are not properly displayed, you might need to look into it.
By looking into it, we mean, before anything else, to spot the common reasons. That’s because common reasons have common fixes and you might get out of an unpleasant situation in a simple and pleasant way. We will just list some reasons and we trust you’ll know how to go about it.
Top reasons why your Galaxy Note 8 and Note 9 Internet connection is slow:
- Apps congestion;
- Browser that needs an update;
- Corrupted internet cache;
- Data speed limit exceeded;
- Data speed reduction reached;
- Full internet cache;
- Galaxy Note 8 firmware that needs an update;
- Heavy loaded website;
- Low device memory;
- Low signal strength;
- Network congestion;
- Other software that needs an update;
- Poor signal;
- Too many apps running in the background;
- Too many users on that network;
- Too many users on that website;
- Weak Wi-Fi network;
If you’ve suspected the entire above, one by one, tried to fix it, but you’re still looking at a slow Note 9 or Note 8, consider this:
- Run a malware scan with a free anti-virus app
- Clear all your cache memory from the device
- Block the Wi-Fi connectivity on purpose
- Ask for technical assistance
To run a malware scan…
As suggested, you need an anti-virus app and you don’t have to pay for it. If you can find an option available for free within the Google Play Store – and, very important, if that app enjoys a lot of positive reviews and feedback from other users – download it and let it scan your smartphone. If it comes up with any malware confirmation, try to clear cache and data on Note 8 and, should the problem persist, follow the steps on how to factory reset Note 8. Don’t forget to back up your data before the latter step.
To clear the cache memory…
The action is actually called to wipe the cache partition and it often fixes the sluggish internet. As opposed to a factory reset, this one will not affect your data, so you don’t have to worry that messages, videos, photos or anything else will be lost. Just initiate the Wipe Cache Partition with the phone running in Recovery Mode – if you don’t know how to do that, take a look at this guide and discover how to clear the Galaxy Note 8 phone cache.
To turn off the Wi-Fi…
You’ll just have to select the Wi-Fi option from the Connections menu, under the general settings. One tap will move its slider from On to Off or the other way around, it’s just a matter of what was active before and it will switch to the opposite value. The reason why you have to do this is that the Samsung Galaxy Note 8 or Note 9 can also be slowed down by a weak Wi-Fi signal. The device will make more efforts, use more resources, consume its battery faster when trying to cling to a weak signal. Better to have it Off than in any other way!
Now, for the part that you don’t like but that you may also not be able to avoid, consider the technical support. You’ve been through so many investigations without success that you really have to consider getting your Galaxy Note 8 or Note 9 inspected by an authorized technician. Maybe it needs a replacement, don’t waste any more time!