SamsungTech

How To Fix Stuck In Bootloop On Galaxy S8 And Galaxy S8+ Plus

The new Samsung Galaxy S8 and Galaxy S8+ Plus have a safety function that keeps it loading in Recovery mode or a constant Bootloop. If this is the situation for you, it could be a sign that the smartphone has a firmware problem that needs addressing. In some cases the error can be resolved with the collection of steps we identify here, otherwise your issue could be more serious and require the help of a repair expert.

This can be an issue that pops up suddenly and leaves users feeling confused as to whats causing it. Errors like this usually occur during important updated or changes to certain firmware on the device.

Here we provide you a list of steps you should take in troubleshooting your smartphone. It’s important to first troubleshoot all possible problems to see if your case is minor or major. In many cases, minor afflictions can be solved following these steps.

 

Troubleshooting Galaxy S8+ Plus that’s stuck in bootloop

We won’t be attempting anything too hardcore here, so all users will be able to follow these steps. There are certain processes that can be dangerous to your device if they are conducted incorrectly, but we will avoid those. Even so, it is still very important that if you do follow these guides, that you do so as precisely as possible sticking to the steps provided to fix Galaxy S8 and Galaxy S8+ Plus bootiooping problem.

 

Step 1: Connect your phone to a computer or charger

This can be a way to tick two boxes off the troubleshooting list. You’ll know exactly when something is wrong when a stronger power source is applied to the device. If the hardware has no issues at all, an icon will appear clearly on the screen. a LED light also lights up at the top of the phone. If your phone looks like this when you charge it, it’s likely the error is minor. Let it charge for more than 10 minutes before attempting to turn it on.

By connecting the phone to your computer, you are also injecting a device that is trying to “access” your smartphone. This can help various issues in it. Freezes can often be solved in this way.

In this initial step, we are just trying to figure out if the phone is just suffering from a minor or major issue. If it behaves as it should when charging, showing all the correct symbols and lights, the odds are that it’s still in good shape and can be brought back to normal reasonably easily.

 

Step 2: Try booting the device in safe mode

Safe mode will help us determine if the phone s being affected by a recently downloaded third party app. In safe mode, only the Phone’s factory settings are available. So If it works in safe mode, you’ll know it’s a third party app that has made the difference and is causing the issue. Follow these steps to apply safe mode.

  1. Touch and hold the Power button.
  2. As soon as the Samsung logo appears on the screen quickly let go of the power button and press the Volume Down button.
  3. Continue holding the Volume Down button until the phone enters its reboot.
  4. “safe mode” will appear in the bottom left of the screen. When you see this, you can release the button.

 

If the phone works in safe mode you can breath a sigh of relief as it means your device is easily repairable. You just need to delete third party apps until you find the culprit. If you don’t want the hassle of having to go through your apps one by one, it is possible to reset them all. This however will mean you lose all the data from all the apps you have been using. Many users will see this as a good option if it means your phone can get back to normal and give you a fresh start. The idea of Safe mode is to simply isolate the issue and point you in the direction of what to do next.

 

Step 3: Delete the system cache or wipe the cache partition

This can be done if you decide against an entire reset mentioned above. By deleting the cache, you effectively force your phone to creates new ones that hopefully will be fresh and free from issues.

If the above two steps did not work, you should follow these steps to wipe the system cache on your phone.

  1. Turn the phone off.
  2. Touch and hold the Home and Volume up keys. Then hold down the Power key at the same time.
  3. The Samsung Galaxy S8 logo shows on the screen, when this happens, release the Power key but keep holding the Home and Volume Up buttons.
  4. The Android logo will come up next, when this appears you can release the keys. Wait for about 60 seconds.
  5. Next, find and select “wipe cache partition.’ You can navigate by pressing the volume controls.
  6. Touch the power key to select items within this menu.
  7. When prompted, select ‘Yes’.
  8. Wait some time while your phone wipes the cache.
  9. Once it is done you will see the option ‘Reboot system now’. Highlight and press select on it.

 

The phone will now reboot with the new cache formed. It will take longer than usual so don’t be surprised when this happens.

 

Step 4: It’s time for the master reset

This is only necessary if the above methods this not work at all. A master reset means you will lose all apps and data. So be sure to backup all of your contacts, messages, key media and other important information before conducting the reset if possible. Follow these steps when you’re ready to undergo the procedure.

  1. Turn the phone off.
  2. Touch and hold the Home and Volume up keys. Then hold down the Power key at the same time.
  3. The Samsung Galaxy S8 logo shows on the screen, when this happens, release the Power key but keep holding the Home and Volume Up buttons.
  4. The Android logo will come up next, when this appears you can release the keys. Wait for about 60 seconds.
  5. You can use the Volume Down key to navigate through the menu.
  6. Find and select ‘wipe data / factory reset.’
  7. Once highlighted, remember you have to press the Power key to select it.
  8. The option ‘Yes — delete all user data’ will appear. Highlight it using the Volume Down key and the select it.
  9. Wait for the phone to complete the process of performing the hard reset.
  10. Once it is done you can highlight ‘Reboot system now’ and select it to restart the phone.

 

Again the phone will take longer to start up than usual. As mentioned above, this method should always be your last resort. The hassle of having to lose or backup all your files and important media is too much of a pain for most users. It may be possible for your stored information to be extracted by a repair technician, or your phone repaired without the factory reset process.

 

Users who are prepared to undergo the full reset should certainly look into the capabilities offered by Samsung’s Smart Switch. This could certainly help you transition files and media that you want to keep in a safe and controlled way.

Once the steps above are all complete, you will have a factory reset phone. It will provide you a completely fresh start. The best thing about these steps is that you can always go through them again should the same bug or error occur. It is also a very good idea to always keep your most precious files and media backed up on a cloud storage device like Google drive.

 

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