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How To Fix Unable To Open Samsung Note 8 And Note 9 Email Attachments

The Samsung Note 8 and Note 9 provides a hundred of features to customize everything as per your requirements but still, we often can get into problems. That is a normal thing and can be fixed in no time.

Some users complain about the issues while receiving emails, being unable to view or download the attachments, being unable to open the downloaded files. This can happen to anyone and there is nothing to worry about. Sometimes it is just a problem of an unstable internet connection.

If you have a stable internet connection and you still face the issue, this must be resolved. Today, we will cover what you can do in order to fix the issues with the email attachments on Note 9 and Note 8.


Know the format of file

If you are downloading an email attachment for the first time, make sure you have an app to open it. For example; if you are downloading a PDF file and you don’t have a PDF viewer installed on your phone you will not be able to open it. Make sure to check the format of the file and then check if your phone has the right app to open that particular file. Install 3rd party apps like 7zipper, WinRAR etc. to open the file of different formats.


Remove your account and add it again

Try to remove your account and add it again to get a fresh look. May be your app or email account was overload. To remove your account, follow the steps:

  1. Go to the settings.
  2. Tap on “Accounts”.
  3. Tap on the account that you want to remove from your phone.
  4. Tap on “Remove account”.


To add your email account again:

  1. Go to the settings.
  2. Tap on “Accounts”.
  3. Tap on “Add accounts”.
  4. Enter your email and password in the window to re-add your account.


Note: The above method is only for the built-in email stock app for Samsung Note 8 and Note 9. For any 3rd party app, you just need to clear the data or uninstall the app and reinstall.


The final decision

When nothing works, you have the best ever method “Factory reset your smartphone”. Keep in mind that when you factory reset your phone everything will be deleted from your smartphone including messages, accounts, photos, apps and any other file. Your phone will look like the one in the market. So, make sure you back up all the data from your phone including the text messages if you find them important.

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