I have been receiving a number of complaints concerning pop-ups which state that your Samsung Galaxy S8 smartphone is infected with a virus.
Sometimes you do not have an installed anti-virus on your smartphone and you might be tempted to click ‘get help’ which is worse than the problem itself. I shall explain why this is so in a short while.
Dealing with Virus Infection Warnings on Galaxy S8
- In most cases, the virus infection pop-up warning might appear like nothing more than just a fake warning and if you click on it, you will be redirected to a different page which might automatically start downloading APK file on your smartphone. Eventually, this installs an application that which contains a virus onto your smartphone. In other cases, this could be the trick of an advertiser looking to get paid every time the app gets installed. You need to be careful not to tap on this message if you see this particular type of a popup message.
- These pop-ups are usually repetitive and clicking on one pop-up will lead to more pop-ups appearing on your phone. The next thing you need to do is close the browser which might hopefully close all the popups appearing on your smartphone.
In other cases, such pop-ups only appear when you open the phone the next time. In this case, make sure to clear the cache and data and also reset your internet browser using the steps provided below:
- Tap on the Apps icon
- Click on Settings
- Tap on the Applications
- Click on the Application Manager
- Swipe to All tabs and locate the internet app
- Click on Force Close
- Now tap on Storage and proceed to clear cache and data
It might also be a good idea to try and install a legitimate anti-virus app from Google Play Store and allow the app to run and check if it will find any viruses on your phone.
You may also consider carrying out a factory reset which could be vital if you are concerned about the safety of your information and data.
Now you should not be worried whenever you receive an ad telling you that your Galaxy S8 is infected with a virus and you need to download an app because viruses on Android devices are very rare. Therefore apart from the anti-virus app, you need to be careful not to browse blocked sites and remember to only install apps from Google Play Store or any other reliable source that you are double sure will not pose any danger to your smartphone.