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How To Fix Virus Infection Warnings On Samsung Note 8 And Note 9

For those that own the new Samsung smartphone, you might be seeing a message saying “Virus Infection Warnings” on Samsung Note 8 and Note 9. This pop up message happens every so often and we’ll explain how to solve this issue.

The Samsung Note 8 and Note 9 Virus Infection Warning happens for those that don’t have a anti-virus app on their device, thus causing this message to show up on your screen and tempting you to click on “get help.”



How To Virus Infection Warnings On Samsung Note 8 And Note 9

  • Most of the time that you see this virus infection alert, it’s possible that it’s actually a fake message and when you go to click on it, you’ll be sent to a new page that will cause for an APK file to be downloaded on to your phone without your permission. Then the download could download a virus on to your phone. It’s also possible it’s just a trick that they use to just download an app, and the person who created the warning will get paid from the owner of the new app downloaded on to your Note 8 or Note 9.
  • Other times when you go to tap on these pop-ups, it’ll most likely cause more pop-ups to show up on your screen. The best way to deal with this is to just close your browser and hopefully the pop-ups will go away.


It’s possible that when you reopen your browser, that the pop-ups still show up on your screen. If this is the case, then it’s best to clear cache from your browser and reset it. You can do this by following the steps below:

  1. Go to the Apps icon
  2. Tap on Settings
  3. Select on Applications
  4. Tap on Application Manager
  5. Go to All tabs and select on Internet app
  6. Tap on Force Close
  7. Go to Storage and select on clear cache and data


It’s also suggested that you go and download a real anti-virus app from the Google Play Store to prevent something like this from happening again. To find a good anti-virus app you can read the reviews that other users have written about it.


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