Samsung

How To Fix “Your Connection Is Not Private” On Galaxy S9 And Galaxy S9 Plus

The message telling you that “Your Connection Is Not Private” on Samsung Galaxy S9 and Galaxy S9 Plus is associated with the Google Chrome browser. Usually, you’ll see this weird text “NET::ERR_CERT_AUTHORITY_INVALID”, which can tell you that it’s an SSL connection error.

Like we said, it looks weird and that part with the Galaxy S9 and Galaxy S9 Plus “connection not private” can certainly scare you, especially when you don’t know what it means. But believe it or not, the error is quite common and numerous Samsung Galaxy S9 Plus or Galaxy S9 users, just like other Android device users, have bumped into it on different occasions. Those occasions can be quite different, as the list of solutions that we will detail below indicates.

The thing is that this “Your connection is not private” on Samsung Galaxy S9 and Galaxy S9 Plus problem is scary because of the threat that it suggests. In a world with so many security attacks, hearing that you’re about to use a vulnerable Internet connection can give you the shivers. And that’s completely understandable. The thing is that you can get this error on some of the most various contexts, with websites that you are now accessing for the first time, but also with websites you’ve been using since you can remember, such as Twitter or Facebook or whatever.

More on why you’re getting it and, just as importantly, how to get over it without worrying about your device’s security, will be detailed in this extended tutorial. But before we move on to the actual solutions, here’s what you can expect to see when receiving this error on, let’s say, Facebook:

 

Your connection is not private!

Attackers might be trying to steal your information from website.com (for example, passwords, messages, credit cards etc.)

NET::ERR_CERT_AUTHORITY_INVALID

 

Words like “attackers” and “steal your information” or “credit cards” can wreak panic, we get it. But wait until you see the solutions from below, which, by the way, apply to Android smartphones and tablets alike, and you will no longer be so scared. Long story short, there are 4 things you can try right away:

  1. Edit the settings that relate to date and time, on your Android device;
  2. Edit the browsing data history, by removing everything in your Chrome Browsing Data section;
  3. Switch to a private wireless network, in case you were using a public one when the error triggered;
  4. Switch back to the default settings of your Samsung Galaxy S9 Plus, with a factory reset.

 

Of course, you can also choose to ignore the error and continue your navigation, if you’re absolutely sure that there’s no risk involved. But if you don’t want to try your chances with it, here are the detailed options.

 

Solution #1 – Change Date & Time Android Settings

  1. Go to Settings;
  2. Open the Date & Time settings;
  3. Select the option Automatic Date & Time;
  4. Turn on the Automatic Date & Time option.

 

When you follow the 4 simple steps from above, you empower the Galaxy S9, Galaxy S9 Plus or whatever Android device you’re using to take its date and time settings with the accuracy of the location details. Of course, you can also set them by yourself, manually, and the effect of fixing Galaxy S9 “Your connection is not private net:: err_cert_authority_invalid” problem should be the same. If, for whatever reasons, these settings were wrong, adjusting them will make this error go away.

 

Solution #2 – Delete All The Browsing Data From Google Chrome

  1. Launch the Google Chrome web browser;
  2. Look at its menu and select the 3-dot icon;
  3. Tap on Settings;
  4. Go to the Advanced section;
  5. Select the Privacy option;
  6. Next, select Clear browsing data;
  7. Tick all the boxes available under this section;
  8. Hit the Clear button when the selection is ready.

 

What you just did was to erase all the navigational history from the web browser. In case you didn’t know, this solution of clearing the browsing data proved to be extremely helpful with many other malfunctions. And it’s also one of the best fixes for the “connection not private error”, so, go ahead and try it right away!

 

Solution #3 – Move To A Private Wi-Fi Network

When you’re connected to a public Wi-Fi network, you are clearly more exposed to security risks. If you’re seeing this error when using such a network, the most effective way to rule out the public connectivity issue is to try a private network. Once you switch the Wi-Fi connection to a private environment, your Android device may no longer display this bugging message. It is definitely worth trying it!

 

Solution #4 – Factory Reset The Galaxy S9 Plus Android device

The ultimate solution of factory reset is saved for the last because it actually comes down to deleting everything. From data to settings and the entire iOS, nothing will remain on the device. The hope is, of course, that this will also remove whatever was triggering the error, even though you can’t tell exactly what that is. As an essential mention, the factory reset should include a preparatory stage, where you back up your data before you reset it. After that, you will have to:

  1. Open the Settings section;
  2. Go to Backup and Reset;
  3. Select the Factory Data Reset;
  4. Select the Reset Device option;
  5. Confirm the action;
  6. Wait for the device to restore its default settings and start reconfiguring it.

 

When nothing works and you keep seeing the privacy error, go ask a Samsung technician more details on the SSL connection error. You should get a professional solution to the Galaxy S9 and Galaxy S9 Plus Connection Not Private error and spare you from worrying or making other unsuccessful attempts on the Samsung Galaxy S9 Plus or Galaxy S9. You can even message us in the section below, but don’t just let this error keep showing up!

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